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Guarantee
Dear Customer,
This equipment is provided with a 3-year
guarantee from the date of purchase.
In case of defects, you have statutory
rights against the seller of the product.
These statutory rights are not restricted by
our guarantee presented below.
Terms of Guarantee
The term of the guarantee begins on the
date of purchase. Please retain the origi-
nal receipt. This document is required as
proof of purchase.
If a material or manufacturing defect occurs
within three years of the date of purchase
of this product, we will repair or replace –
at our choice – the product for you free of
charge. This guarantee requires the defec-
tive equipment and proof of purchase to be
presented within the three-year period with
a brief written description of what consti-
tutes the defect and when it occurred.
If the defect is covered by our guarantee,
you will receive either the repaired prod-
uct or a new product. No new guarantee
period begins on repair or replacement of
the product.
Guarantee Period and Statutory
Claims for Defects
The guarantee period is not extended by
the guarantee service. This also applies
for replaced or repaired parts. Any dam-
ages and defects already present at the
time of purchase must be reported imme-
diately after unpacking. Repairs arising
after expiry of the guarantee period are
chargeable.
Guarantee Cover
The equipment has been carefully pro-
duced in accordance with strict quality
guidelines and conscientiously checked
prior to delivery.
The guarantee applies for all material and
manufacturing defects. This guarantee
does not extend to cover product parts
that are subject to normal wear and may
therefore be considered as wearing parts
(e.g. chain) or to cover damage to break-
able parts (e.g. switches).
This guarantee shall be invalid if the prod-
uct has been damaged, used incorrectly or
not maintained. Precise adherence to all of
the instructions specied in the operating
manual is required for proper use of the
product. Intended uses and actions against
which the operating manual advises or
warns must be categorically avoided.
The product is designed only for private
and not commercial use. The guarantee
will be invalidated in case of misuse or
improper handling, use of force, or inter-
ventions not undertaken by our authorised
service branch.
Processing in Case of Guarantee
To ensure efcient handling of your query,
please follow the directions below:
Please have the receipt and item num-
ber (IAN 354671_2010) ready as
proof of purchase for all enquiries.
Please nd the item number on the rat-
ing plate.
Should functional errors or other de-
fects occur, please initially contact the
service department specied below by
telephone or by e-mail. You will then
receive further information on the pro-
cessing of your complaint.
After consultation with our customer
service, a product recorded as defec-
24


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