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Asistencia
Encargue las reparaciones de su producto únicamente al servicio
de asistencia o a personal electricista cualificado. Utilice solo pie-
zas de repuesto originales. De este modo se garantizará que el
producto sigue siendo seguro.
Tramitación de la garantía
Para garantizar una rápida tramitación de su consulta, tenga en cuenta
las siguientes indicaciones:
Para realizar cualquier consulta, tenga a mano el recibo y el número
de artículo (por ej. IAN 123456) como justificante de compra.
Encontrará el número de artículo en una inscripción de la placa inden-
tificativa, en la portada de las instrucciones (abajo a la izquierda) o
en una pegatina en la parte posterior o inferior.
Si el producto fallase o presentase algún defecto, póngase primero
en contacto con el departamento de asistencia indicado, ya sea por
teléfono o correo electrónico.
Puede enviarnos el producto defectuoso libre de franqueo adjuntando
el recibo de compra (tícket de compra) e indicando dónde está y cuá
ndo
ha ocurrido el fallo a la dirección de asistencia que le indicamos.
Asistencia
Asistencia en España
Tel.: 902 599 922
(0,08 EUR / Min. + 0,11 EUR / llamada (tarifa normal))
(0,05 EUR / Min. + 0,11 EUR / llamada (tarifa reducida))
E-Mail: owim@lidl.es
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