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Service / Warranty / Disposal
1. Contact us
You may contact the ROWI Electronics Service
Team at:
ROWI Electronics GmbH
Augartenstr. 3
76698 Ubstadt-Weiher, Germany
Id-services@rowi-electronics.com
Service hotline: +49 (0) 7253 9460-40
IAN 275675
Please have your receipt and the item number (e.g.
IAN 12345) ready as your proof of purchase when
enquiring about your product.
Most problems can be resolved with the skilled
technical support of our Service Team.
2. Should an inspection or repair by the
ROWI Electronics Service Center be
required, please proceed as follows:
Pack product
Pack the product in the original packaging.
Ensure it is adequately padded and protected
from impact. Transport damage is not covered
by the warranty.
Include receipt
The sales receipt must be included. Repairs
under warranty can only be processed with
the sales receipt.
Send product
Only send the product to the above address
after contacting the ROWI Electronics Service
Center.
Warranty
ROWI Electronics extends a 36 months warranty from
the date of purchase to the owner of this product.
During this period, the ROWI Electronics Service
Center will repair defects in material or manufactur-
ing detected on the product free of charge.
This warranty does not cover problems not resulting
from defcts in material or manufacturing, e.g.
Transport damage of any type
Defects due to incorrect installation
Defects due to improper use
Defects due to improper handling
Defects due to incorrect repairs or repairs
attempted by persons and / or companies
not authorised by ROWI Electronics
Normal wear and tear from operation
Cleaning components
Adaptation to different national, technical or
safety requirements if the product is used in
a country for which it was not designed and
manufactured.
We further assume no warranty for products where
the serial number has been forged, altered or re
moved.
The warranty will also be void when installing parts
not approved by ROWI Electronics GmbH into the
product.
The warranty does not cover claims beyond free
repair of the defect, e.g. claims for damages.
Disposal
The packaging is made entirely of recy-
clable materials which you can dispose
of at your local recycling facilities.
Do not dispose of the product with
household rubbish!
Contact your local refuse disposal authority for
more details of how to dispose of your worn out
electrical devices.
Operation / Maintenance and cleaning / Service
11


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