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APPENDIX
TROUBLESHOOTING CHECKLIST
WHEN AUDIO QUALITY IS POOR:
End a call and try again.
WHEN THE OTHER PARTY CANNOT HEAR YOU SPEAKING:
Your phone may be set to MUTE. Disable the MUTE function. Or your hand may be covering the
microphone.
WHEN BATTERY LIFE IS SHORTER THAN USUAL:
This may happen when you are in an area with low signal strength. Turn off your phone when it is not
in use. Change the battery when battery energy is exhausted.
WHEN YOU CANNOT TURN ON YOUR PHONE:
Make sure your battery is charged. Check to see if your phone works while recharging the battery.
WHEN YOU ARE UNABLE TO SEND A MESSAGE:
Either you are not registered to receive an SMS service, or you may be in an area where your network
service provider cannot provide such a service.
WHEN YOU ARE UNABLE TO MAKE A CALL:
Your phone may be set to “fixed dial.” Cancel the “fixed dial” function.