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Symptom Cause/solution Reference pages
No image is displayed. / Older
images or logs are displayed.
When [Every time I visit the webpage] is not selected
for [Check for newer versions of stored pages:] in the
[Temporary Internet Files] section, images
sometimes may not be displayed on the “Live” page.
In this case, do the following.
1. Select [Internet Options...] from [Tools] on the
menu bar of Internet Explorer. The [Internet
Options] window will be displayed.
2. When using Internet Explorer 10.0:
Click the [Settings] button in the [Browsing
history] section on the [General] tab, and then
select [Every time I visit the webpage] for [Check
for newer versions of stored pages:] in the
[Temporary Internet Files] tab on the [Website
Data Settings] window.
When using Internet Explorer 7.0, Internet
Explorer 8.0, or Internet Explorer 9.0:
Click the [Settings] button in the [Browsing
history] section on the [General] tab, and then
select [Every time I visit the webpage] for [Check
for newer versions of stored pages:] in the
[Temporary Internet Files] section on the
[Temporary Internet Files and History Settings]
window.
-
Images are displayed blurry.
Is there dust or dirt on the dome section?
Check if there is no dust or dirt on the dome section.
When defocusing is caused by the camera position
being moved, carry out the position refresh to correct
the focus.
Installation Guide
Is “Limited(around 1.5m)” selected for “Focus
Distance” on the [Cam. Function] tab?
Change the setting to “Unlimited”.
91
The upper part of images
becomes a little dark.
This is not malfunction.
When the camera is used with the tilt angle near
horizontal (near 0°) or higher (0° or higher), as the
camera is operated to zoom to the “Tele” side, the
upper part of images may become a little dark.
Installation Guide
Cannot adjust the focus
correctly.
Is there dust or dirt on the dome section?
Clean the dome section.
Installation Guide
Are photographic subjects hard to focus on with the
auto focus function?
Adjust the focus manually.
11
Is “Limited(around 1.5m)” selected for “Focus
Distance” on the [Cam. Function] tab?
Change the setting to “Unlimited”.
91
The image is not being
refreshed.
Depending on the version of your browser, there
might be difficulties refreshing the picture, etc.
Installation Guide
218 Operating Instructions
23 Troubleshooting
218


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