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FAQs
117
Problem Causes / Actions
Screen
Chaotic image, noisy
Set [P-NR] in the Picture Menu to remove noise. (p. 45)
Check nearby electrical products (car, motorcycle, fluorescent lamp).
No image can be
displayed
Is [Contrast], [Brightness] or [Colour] in the Picture Menu set to the minimum?
(p. 45)
Check the setting of [AV2] ([COMPONENT] / [VIDEO]) in [Input Selection] to
match the output of the external equipment. (p. 34)
Blurry or distorted image
(no sound or low volume)
Reset channels. (p. 56, 57)
Unusual image is
displayed
Turn the TV off with Mains power On / Off switch, then turn it on again.
If the problem persists, initialise all settings. [Shipping Condition] (p. 67)
Sound
No sound is produced
Is “Sound mute” active? (p. 11)
Is the volume set to the minimum?
Sound level is low or
sound is distorted
Sound signal reception may be deteriorated.
Set [NICAM] (p. 47) in the Sound Menu to [Off]. (Analogue)
Unusual sound from the
TV
When power is on, whirring sound of cooling fan or drive noise may be heard
from inside the TV (not a sign of faulty operation).
3D
Cannot view 3D images
Cannot register a 3D
Eyewear to the TV
Has the 3D Eyewear been switched on and set to 3D mode?
Is the battery installed correctly? (p. 39)
Check the remaining battery level of the 3D Eyewear. (Battery status is
displayed on the screen when the 3D Eyewear is turned on.) When the battery
is running low, replace it.
Does the 3D Eyewear support Bluetooth wireless technology? (p. 37)
Ensure that [3D Mode Selection] is set to [3D]. (p. 40)
Some 3D image signals may not be automatically recognised as 3D images.
Set [3D Mode Selection (Manual)] to match the picture format.
(p. 41)
Use the 3D Eyewear within about 3.2 m from the TV. (The range may be
shortened depending on the obstacles between the TV and the eyewear, or the
surrounding environment.)
Register again. “Registration” (p. 38)
For some people, the 3D images may be difficult to see, or cannot be seen,
especially in users who have a different level of eyesight between the left and
right eyes. Take the necessary steps (wearing glasses etc.) to correct your
eyesight before use.
3D Eyewear is turned off
automatically
Check that there are no obstacles between the TV and the 3D Eyewear.
There is something wrong
with the 3D images
Check the setting of [Picture Sequence] or [Edge Smoother]. (p. 42)
The indicator lamp does
not light when pressing
the power button on the
3D Eyewear
The battery may be running low or flat. Replace it.
Digital Channel
No programmes shown on
TV Guide
Reset channels. (p. 56, 57)
Check the digital transmission by contacting Digital UK on 08456 50 50 50 or at
www.digitaluk.co.uk
Check the analogue broadcast (if still available in your area).
Consult an aerial or dish engineer to check the alignment of your aerial or dish.
Cannot find a channel you
have previously watched
The channel may broadcast for part of the day.
Check the channel in the TV Guide. (p. 26)
Channel position numbers may be changed by broadcasters.
Reset channels. (p. 56, 57)
117


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