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Problem Causes / Actions
Screen
Chaotic image, noisy
Ɣ
Set [P-NR] in the Picture Menu to remove noise. (p. 33)
Ɣ
Check nearby electrical products (car, motorcycle, fluorescent lamp).
No image can be
displayed
Ɣ
Is [Contrast], [Brightness] or [Colour] in the Picture Menu set to the minimum?
(p. 33)
Ɣ
Check the setting of [AV2] ([COMPONENT] / [VIDEO]) in [Input Selection] to
match the output of the external equipment. (p. 29)
Blurry or distorted image
(no sound or low volume)
Ɣ
Reset channels. (p. 44)
Unusual image is
displayed
Ɣ
Turn the TV off with Mains power On / Off switch, then turn it on again.
Ɣ
If the problem persists, initialise all settings. [Shipping Condition] (p. 51)
Sound
No sound is produced
Ɣ
Is “Sound mute” active? (p. 9)
Ɣ
Is the volume set to the minimum?
Sound level is low or
sound is distorted
Ɣ
Sound signal reception may be deteriorated.
Ɣ
Set [NICAM] (p. 35) in the Sound Menu to [Mono]. (Analogue)
HDMI
Sound is unusual
Ɣ
Set the sound setting of the connected equipment to “2ch L.PCM”.
Ɣ
Check the [HDMI1 / 2 / 3 / 4 Input] setting in the Sound Menu. (p. 35)
Ɣ
If digital sound connection has a problem, select analogue sound connection.
(p. 90)
Pictures from external
equipment are unusual
when the equipment is
connected via HDMI
Ɣ
Check the HDMI cable is connected properly. (p. 82)
Ɣ
Turn the TV and equipment off, then turn them on again.
Ɣ
Check an input signal from the equipment. (p. 91)
Ɣ
Use equipment compliant with EIA/CEA-861/861D.
Network
Cannot connect to the
network
Ɣ
Check the LAN cable or wireless LAN is connected properly. (p. 66)
Ɣ
Check the connections and settings. (p. 66 - 70)
Ɣ
Check the network equipment and network environment.
Ɣ
The router may not be set to issue IP address automatically. If the network
administrator prefers to allocate an IP address, set an IP address manually.
(p. 68)
Ɣ
The router may be using MAC address filtering (security setting).
Confirm the MAC Address of this TV (p. 36) and set the router to use it.
Ɣ
If the problem persists, consult your Internet Service Provider or
telecommunications company.
Cannot select the file
during DLNA operations
Ɣ
Is media server of the connected equipment prepared? (p. 65)
Ɣ
Check applicable data format. (p. 86, 87)
Cannot operate
VIERA Connect
Ɣ
Check the connections and settings. (p. 66 - 70)
Ɣ
The server or connected line may be busy now.
tx_l37_42_47e5b_Eng_2222.indb 95 1/30/2012 11:34:37 AM
95


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