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Troubleshooting
If there is a problem with your set please refer to the table below to determine the symptoms, then carry out the
suggested check. If this does not solve the problem, please contact your local Panasonic dealer, quoting the model
number and serial number (both found on the rear of this TV).
Snowy Picture
Multiple Image
Interference
Normal Picture
No Picture
No Colour
Normal Picture
Noisy Sound
Normal Sound
Normal Sound
Noisy Sound
No Sound
No Sound
Weak or
No Sound
Weak or
distorted sound
Poor or Distorted
Picture
Symptoms
Checks
Aerial location, direction or connection
Picture Sound
Colour Controls set at minimum levels
Aerial location, direction or connection
Electrical appliances
Cars/Motorcycles
Fluorescent lights
Volume level
Sound mute switched on
This set to AV mode
Not plugged into A.C. outlet
Not switched on
Picture / Sound controls set at minimum levels
Check if in stand-by mode
Retune Channel (s)
Sound reception may have deteriorated.
Switch MPX setting (Sound menu) to Off until reception
improves.
Symptoms
Some parts of the screen do
not light up
After-images appear
Notes:
External surfaces of the unit may become hot during operation. But this is completely normal.
See label on the base of this equipment for ratings and other information.
Plasma TV panel
Check
The plasma TV panel is manufactured using an extremely high level of precision
technology, however, sometimes some parts of the screen may be missing
picture elements or have luminous spots. This is not a malfunction.
Do not allow a still picture to be displayed for an extended period, as this can
cause a permanent after-image to remain on the Plasma TV.
Examples of still pictures include logos, video games, computer images, teletext
and images displayed in 4:3 mode.
Note:
The permanent after-image on the Plasma TV resulting from fixed image use is
not an operating defect and as such is not covered by the Warranty.
This product is not designed to display fixed images for extended periods of
time.
47


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