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FAQs
Before requesting service or assistance, please follow these simple guides to resolve the problem.
If the problem still persists, please contact your local Panasonic dealer or Panasonic Customer Care
Centre for assistance. For details (p. 68)
White spots or shadow
images (noise)
Check the position, direction, and
connection of the aerial.
Neither image nor
sound is produced
Is the TV in “AV mode”?
Is the mains lead plugged into the socket
outlet?
Is the TV turned On?
Check Picture Menu (p. 28) and volume.
Check all required SCART cables and
connections are rmly in place.
Auto aspect
Auto aspect is designed to provide you
with the best aspect ratio to use to ll your
screen. For user control please see p. 58.
S-Video / black and
white picture
Using AV button please con rm your
selection is S-Video I.e. AV2/S (p. 24).
No programmes shown
on TV Guide
D 1 BBC O D 7 BBC T D 14 E4 D 70 CBBC
Wed 24/10/2007
10:46
TV Guide: Portrait
All Types All Services
Wed 24th
Check the digital transmitter.
Adjust the direction of the dish or aerial to
another transmitter installed nearby.
Check the analogue broadcast.
If the image quality is poor, check the
aerial and consult your nearest dealer.
On Screen messages
- I.e. EC/AV1
You can simply clear these
Press again to redisplay.
Auto Setup (freesat) is stopped
before it is completed
Check connections and dish alignment. The dish needs
to be pointing at Astra 2 at 28.2° East, and Eurobird 1 at
28.5° East.
If the problem persists, consult your freesat registered
retailer or call Freesat (UK) Ltd on 0844 881 6700 or
visit www.freesat.co.uk
Q-Link function does not work
Please con rm SCART cable and connection. Also
please set “AV1 / AV2 out” in the Setup Menu (p. 30).
“VIERA Link” function
does not work and an error
message appears
Con rm the connection.
Turn the connected equipment on and then switch the TV
on. (p. 52)
Recording does not start
immediately
Check the settings of the recorder. For details, read the
manual of the recorder.
Permanently lit spots on screen
Due to production process involved in this technology
this may result in some pixels which are permanently lit
or unlit. This is not a malfunction.
Contrast is reduced
Contrast is lowered in the following conditions without
any user operation for a few minutes:
no signal in freesat, DVB, Other Sat. or AV mode
selected locked programme
selected invalid programme
selected radio service
displayed menu
Digital teletext (no video contents)
Thumbnail, list or still picture in SD Card mode
62


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