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RQT9679
9
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Troubleshooting
Before requesting service, make the following checks. If
you are in doubt about some of the check points, or if the
solutions indicated do not solve the problem, consult your
dealer for instructions.
Common problems
No operations can be done with the remote control.
Examine that the battery is installed correctly.
The remote control and this unit are using different codes
(Z page 10, “REMOTE ”).
Sound is distorted or no sound.
Adjust the volume of the system.
Examine the volume of the iPod/iPhone.
Switch off the system, determine and correct the cause,
then switch the system on again. It can be caused by
straining of the speakers through excessive volume or
power, and when using the system in a hot environment.
A “humming” sound can be heard during playback.
An AC mains lead or fluorescent light is near the cable.
Keep other appliances and cords away from the cable of
this system.
iPod/iPhone
You cannot switch on the iPod/iPhone.
Examine that the battery of the iPod/iPhone is not
depleted.
Switch off the iPod/iPhone and the system before you
connect the iPod/iPhone. Connect the iPod/iPhone and
try again.
iPod/iPhone does not charge.
Examine the connection.
Disc
Display not shown correctly.
Playback does not start.
You did not put the disc in correctly. Put it in correctly.
Disc is dirty. Clean the disc.
Replace the disc if it is scratched, warped, or
non-standard.
There is condensation. Let the system dry for 1 to 2 hours.
USB
The USB device or the contents in it cannot be read.
The format of the USB device or the contents in it is/are
not compatible with the system.
USB devices with storage capacity of more than 32 GB
cannot work in some conditions.
Slow operation of the USB device.
Large content size or large memory USB device takes
longer time to read.
The elapsed time shown is different from the actual play
time.
Transfer the data to another USB device or backup the
data and reformat the USB device.
Sleep timer
The sleep timer switches off the system after the set time.
Press [SLEEP] to select the setting (in minutes).
To cancel, select “OFF”.
SLEEP 30 SLEEP 60 SLEEP 90 SLEEP120
OFF
Note:
The remaining time is always shown on the display.
The display changes temporarily when you perform other
operations.
The sleep timer can be used together with the play timer.
The sleep timer always comes first. Be sure not to set an
overlap of timers.
Auto off function
iPod
CD
USB
This function switches off the system (except in radio
source) if you do not use the system for approximately
30 minutes.
1 Press [SETUP] to select “AUTO OFF”.
2 Press [R, T] to select “ON” or “OFF” and then press
[OK].
HC27_EC1_1en.indd 9HC27_EC1_1en.indd 9 5/14/2012 4:13:35 PM5/14/2012 4:13:35 PM
9


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