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Reference
Video is not output in high-definition.
¾ Confirm that “HDMI Video Format” in the
Setup menu is set properly. (> 26)
3D video is not output.
¾ Connect to a full high-definition TV.
¾ Are the settings on this unit and the TV
correct? (> 18)
¾ Depending on the connected TV, the video
being played back might switch to 2D video
due to changes in resolution etc. Check the
3D setting on the TV.
¾ Check that proper HDMI video input is
selected on the TV.
3D video is not output correctly as 2D.
¾ Select “Set before play” in the Setup menu,
and select “2D Playback” in the setup screen
displayed when playing 3D discs. (> 27, “3D
BD-Video Playback”)
¾ Discs that have recorded titles with Side by
side (2 screen structure) and that can be
enjoyed in 3D are played back in accordance
with the settings of the TV.
A black band is displayed around the edge of
the screen.
The aspect ratio of the screen is abnormal.
¾
Confirm the “TV Aspect” is set properly. (
>
29)
¾ Adjust the aspect setting on the TV.
No sound.
Low volume.
Distorted sound.
Cannot hear the desired audio type.
¾ Check connections to speakers and other
equipment.
¾ Ensure the speaker settings for your
speakers are correct. (> 27)
¾ To output audio from a device connected with
an HDMI cable, set “HDMI Audio Output” to
“On” in the Setup menu. (> 27)
¾ When “BD-Video Secondary Audio” is set to
“On”, Dolby TrueHD, Dolby Digital Plus,
DTS-HD Master Audio
TM
and DTS-HD High
Resolution Audio
TM
are output as DTS Digital
Surround
TM
.
¾ Depending on the connected equipment, the
sound may be distorted if this unit is
connected with an HDMI cable.
¾ The multi-channel audio from a device
connected to the TV is not output in it’s
original multi-channel form.
jIf the device has an optical audio output
terminal, connect the device to this unit’s
DIGITAL AUDIO IN terminal. (> 11)
No surround sound.
¾ Press [SOUND] to select a surround effect.
(> 25)
Cannot switch audio.
¾ When audio is output from the HDMI AV OUT
terminal, set “Dolby D/Dolby D +/Dolby
TrueHD” or “DTS/DTS-HD” to “PCM”. (> 27)
No sound from the TV.
¾ Press [SELECTOR] to select the
corresponding source. (> 14)
¾ Check whether the HDMI terminal on the TV
is labelled “HDMI (ARC)”. If not labelled in this
way, connect using the HDMI cable in
combination with an optical digital audio
cable.
¾ If there is no sound from the equipment
connected to this unit’s DIGITAL AUDIO IN
terminal, please make sure that the optical
audio output of the equipment is set to PCM.
Sound
36


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