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RQTX0136
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Troubleshooting guide
Troubleshooting guide
Disc operation
It takes time before play starts. Play may take time to begin when an MP3 track has still picture data. Even after the track starts, the
correct play time will not be displayed. This is normal. [MP3]
This is normal on DivX video. [DivX]
Folders on a data CD are not
displayed correctly.
[WMA] [MP3] [JPEG] [MPEG4] [DivX]
Folders deeper than the eighth layer are displayed as the eighth layer.
A menu screen appears during
skip or search. [VCD]
This is normal for Video CDs.
Playback control menu does not
appear. [VCD]
with playback control
Press [ STOP] twice and then press [1 PLAY].
Program and Random play do not
work. [DVD-V]
These functions do not work with some DVD-Videos.
Play does not start. This unit may not play WMA and MPEG4 that contains still picture data.
If playing DivX VOD content, refer to the homepage where you purchased the DivX VOD content.
(Example: www.divx.com/vod) [DivX]
If a disc contains CD-DA and other formats, proper playback may not be possible.
Play restarts from the beginning when
the soundtrack is changed.
[DVD-A]
This is normal for DVD-Audio.
Subtitle position is wrong. Adjust the position. (“Subtitle Position” in Display Menu) 22
No subtitles. Display the subtitles. (“Subtitle” in Main menu)
Subtitles may not be displayed depending on the disc. [DivX]
20
Point B is automatically set. The end of an item becomes point B when it is reached.
The Setup menu cannot be
accessed.
Select “DVD/CD” as the source.
Cancel All group, Program and Random play.
17
Sound
Sound is distorted. Noise may occur when playing WMA.
When using the HDMI output, audio may not be output from other terminals.
Effects do not work. None of the audio effect work when the unit is outputting bitstream signals from the OPTICAL OUT
terminal.
Some audio effects do not work or have less effect with some discs.
Humming is heard during play. An AC mains lead or fluorescent light is near the main unit. Keep other appliances and cables away
from the main unit.
No sound. There may be a slight pause in sound when you change the play speed.
Audio may not be output due to how files were created. [DivX]
Audio may not be heard when more than 4 devices are connected with HDMI cables. Reduce the
number of connected devices.
When using the HDMI connection, ensure that “Audio Output” in the “HDMI” menu is set to “On”.
25
Selecting audio soundtrack “2”
does not change the audio. [DVD-A]
Even if a second soundtrack is not recorded, two numbers are normally shown.
PTX50EG_RQTX0136-B_eng.book Page 34 Friday, December 28, 2007 6:36 PM
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