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RQTX0227
Getting StartedPlaying DiscsOther OperationsReference
Troubleshooting guide
Before requesting service, make the following checks. If you
are in doubt about some of the check points, or if the
solutions indicated in the following guide do not solve the
problem, consult your dealer for instructions.
No power.
Insert the AC mains lead securely. (
B
10)
The unit is automatically switched to standby mode.
The Sleep timer was working and had reached the set time
limit. (
B
38)
The display is dark.
Select “BRIGHT” in “FL DIMMER” in the OTHERS menu.
(
B
28)
“NO PLAY”
You inserted a disc the unit cannot play; insert one it
can. (B 32)
You inserted a blank disc.
You inserted a disc that has not been finalized.
“NO DISC”
You have not inserted a disc; insert one.
You have not inserted the disc correctly; insert it
correctly. (B 16)
OVER CURRENT ERROR”
The USB device is drawing too much power. Switch to DVD/
CD mode, remove the USB and turn the unit off.
“IPOD OVER CURRENT ERROR”
The iPod is drawing too much power. Remove the iPod, and
turn the unit off and on again.
“F61”
Check and correct the speaker cable connections. If this
does not fix the problem, consult the dealer. (
B
8)
“F76”
There is a power supply problem. Consult the dealer.
“DVD U11”
Disc may be dirty. Wipe it clean. (
B
33)
“ERROR”
Incorrect operation performed. Read the instructions and try
again.
“DVD H∑∑
“DVD F∑∑∑
stands for a number.
Trouble may have occurred. The numbers following “H”
and “F” depend on the status of the unit. Turn the unit
off and then back on. Alternatively, turn the unit off,
disconnect the AC mains lead, and then reconnect it.
If the service numbers fail to clear, note the service
number and contact a qualified service person.
“U70
stands for a number. (The actual number following “U70”
will depend on the state of this unit.)
The HDMI connection acts unusually.
The connected equipment is not HDMI-compatible.
Please use HDMI cables that have the HDMI logo (as
shown on the cover).
The HDMI cable is too long.
The HDMI cable is damaged.
“REMOTE 1” or “REMOTE 2”
Match the modes on this unit and remote control. Depending
on the number being displayed (“1” or “2”), press and hold
[OK] and the corresponding numbered button ([1] or [2]) for
at least 2 seconds. (
B
38)
“LOADING”
The iPod is not ready. Wait for this display to disappear.
Disconnect the iPod, and then reconnect it firmly. (
B
24)
“NO MIC”
The Auto speaker setup microphone is not inserted. Check
whether the Auto speaker setup microphone is plugged in
properly into the SETUP MIC jack.
“NOISY”
Excessive ambient noise in the room. Perform the setup
again and keep quiet during the Auto speaker setup.
No response when any buttons are pressed.
This unit cannot play discs other than the ones listed in
these operating instructions. (B 32)
The unit may not be operating properly due to lightning,
static electricity or some other external factor. Turn the
unit off and then back on. Alternatively, turn the unit off,
disconnect the AC mains lead, and then reconnect it.
Condensation has formed. Wait 1 to 2 hours for it to
evaporate.
No response when remote control buttons are pressed.
Check that the batteries are installed correctly. (B 10)
The batteries are depleted. Replace them with new
ones. (B 10)
Aim the remote control at the remote control signal
sensor and operate. (B 39)
Other products respond to the remote control.
Change the remote control operating mode. (
B
38)
No picture or sound.
Check the video or speaker connection. (B 8, 9)
Check the power or input setting of the connected
equipment and this unit.
Check that the disc has something recorded on it.
You have forgotten your ratings password.
Reset all the settings to Factory Preset.
While stopped and “DVD/CD” is the source, press and hold
[
] (Stop) on this unit and [
S
10] on the remote control until
“INITIALIZED” disappears from the TV. Turn the unit off
and on again.
All settings will return to the default values.
(This does not work during program and random modes, or
when setup menu or START menu is displayed.)
Some characters are not displayed correctly.
Characters other than English alphabet and Arabic
numerals may not be displayed correctly.
The VIERA Link “HDAVI Control” function does not
respond.
Depending on the condition of this unit or the connected
equipment, it may be necessary to repeat the same
operation so that the function can work correctly. (
B
22)
The setting you made in “TV ASPECT” (
B
26, VIDEO
menu) or “LANGUAGE” (
B
27, DISPLAY menu) does
not work.
The settings for “TV ASPECT”
§
1
and “LANGUAGE”
§
2
will
automatically follow to the information from the TV. (
B
11,
Smart setup settings)
Power
Unit displays
General operation
RQTX0227-B_eng.book Page 34 Wednesday, December 17, 2008 11:28 AM
34


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