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RQT8654
34
Troubleshooting guide
Troubleshooting guide
Marker Page
A-B repeat
Sound abnormal or improper
Menus
Picture abnormal or unviewable
Progressive video
Cannot add markers. You cannot add markers with DVD-RAM or DVD-R/-RW (DVD-VR) discs.
If the disc’s elapsed play time does not appear on the unit’s display, you cannot add markers.
Point B is automatically set. The end of an item becomes point B when it is reached.
Sound is distorted. Noise may occur when playing WMA.
Effects do not work. Some audio effects do not work or have less effect with some discs.
Humming is heard during play. An AC mains lead or fluorescent light is near the main unit. Keep other appliances and cables away
from the main unit (and wireless system [HT545W]).
No sound. There may be a slight pause in sound when you change the play speed.
Audio may not be output due to how files were created. [DivX]
The Setup menu cannot be
accessed.
Select “DVD/CD” as the source.
Cancel All group, Program and Random play.
16
The picture on the television is
not displayed correctly or
disappears.
The unit and television are using different video systems.
Use a multi-system or PAL television.
The system used on the disc does not match your television.
– PAL discs cannot be correctly viewed on an NTSC television.
– This unit can convert NTSC signals to PAL 60 for viewing on a PAL television (“NTSC Disc
Output” in “Video” tab).
Ensure that the unit is connected directly to the television, and is not connected through a video
cassette recorder.
Mobile telephone chargers can cause some disturbance.
If you are using an indoor television antenna, change to an outdoor antenna.
The television antenna wire is too close to the unit. Move it away from the unit.
Change “Source Select” in Picture Menu. [DivX]
24
8, 9
21
Picture size does not fit the
screen.
Change “TV Aspect” in the “Video” tab.
Use the television to change the aspect. If your television does not have that function, change “4:3
Aspect” in Display Menu.
Change the zoom setting. (“Just Fit Zoom” or “Manual Zoom” in Display Menu)
24
22
22
Picture stops. [DivX] Picture may stop if the DivX files are greater than 2 GB.
Menu is not displayed correctly. Restore the zoom ratio tok1.00”. (“Manual Zoom” in Display Menu)
Set “Subtitle Position” in Display Menu to “0”.
Set “4:3 Aspect” in Display Menu to “Normal”.
22
22
22
Auto zoom function does not work
well.
Turn off television zoom function.
Use the other preset aspect ratios or manual adjustment.
Zoom function may not work well, especially in dark scenes and may not work depending on the
type of disc.
22
When playing PAL disc, picture
distorted.
Set “Transfer Mode” in Picture Menu to “Auto”. 21
There is ghosting when
progressive output is on.
This problem is caused by the editing method or material used on DVD-Video, but should be
corrected if you use interlaced output. Set “Video Output Mode” in Picture Menu to “480i” or “576i”.
(Alternatively, press and hold [CANCEL] to switch to “480i” or “576i”.)
21
Pictures not in progressive
output.
Select “480p” or “576p” in “Video Output Mode” in Picture Menu.
The unit’s VIDEO OUT, S-VIDEO OUT [or SCART (AV) [Continental[Europe]] terminal outputs the
interlaced signal even if “PRG” is displayed.
21
8, 9
34


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