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VQT3M06
Reference
Troubleshooting guide
Before requesting service, please perform the
following checks.
If the problem remains unresolved, consult
your dealer for instructions.
The following do not indicate a problem with this unit:
jRegular disc rotating sounds.
jImage disturbance during search.
Image disturbance when replacing 3D discs.
Unit doesn’t respond to remote control
or front panel buttons.
Press and hold [Í/I] on the main unit for 5 seconds.
jIf still unable to turn the unit off, disconnect the AC mains
lead, wait 1 minute, then reconnect the AC mains lead.
Cannot eject disc.
The unit may have a problem.
While the unit is off, press and hold [9] on the remote
control and [< OPEN/CLOSE] on the unit at the same time for
more than 5 seconds.
To return to the factory preset.
Select “Yes” in “Default Settings” in the Setup menu. (> 45)
To return all settings to the factory preset.
Reset the unit as follows:
While the unit is off, press and hold [+ VOLUME], [< OPEN/
CLOSE] and [Í/I] on the main unit at the same time for more
than 5 seconds.
The remote control doesn’t work properly.
Change the batteries in the remote control. (> 7)
The remote control and main unit are using different codes. If
“SET ” is displayed on the unit’s display when a button is
pressed on the remote control, change the code on the
remote control. (> 45)
Disc cannot be played.
The disc is dirty. (> 7)
Check the region code.
Still pictures (JPEG) do not playback normally.
The images that were edited on the PC, such as Progressive
JPEG, etc., may not playback.
The TV tuner mode is not displayed when the TV is
switched on.
This phenomenon may occur, depending on the TV setting,
when “Quick Start” is set to “On”.
Depending on the TV, this phenomenon may be prevented
by reconnecting the HDMI cable to a different HDMI input
terminal or by changing the HDMI auto connection setting.
You have forgotten your ratings password.
You want to cancel the ratings level.
The ratings level returns to the factory preset.
1 While the unit is on, press and hold [OK], the yellow button
and the blue button on the remote control at the same time
for more than 5 seconds.
“00 RET” is displayed on the unit’s display.
2 Repeatedly press [1] (right) on the remote control or [Í/I]
on the unit until “03 VL” is displayed on the unit’s display.
3 Press [OK] on the remote control or [< OPEN/CLOSE] on
the unit.
This unit does not recognize the USB connection
correctly.
If USB device is connected to this unit while playing a disc or
in a video communication the connection will not be
recognized. Press [HOME] and reconnect USB device.
USB memory and USB HDD are not recognized via the rear
USB port of this unit.
Disconnect and reconnect the USB cable. If it still does not
recognize the connection, turn this unit off and on again.
USB devices connected using a USB extension cable other
than the supplied with the Wireless LAN Adaptor DY-WL10
(optional) [BTT270] or a USB hub may not be recognized by
this unit.
[BTT775] [BTT770] [BTT370]
This unit does not recognize the communication camera
correctly.
Disconnect and reconnect the communication camera. If it
still does not recognize the connection, turn the unit off and
on again.
No power.
Insert the AC mains lead securely into a household mains
socket. (> 20)
The unit switches to standby mode.
When the time set for the sleep timer has passed, the main
unit will be turned off. (> 8)
One of the unit’s safety devices is activated. Press [Í/I] on
the main unit to turn the unit on.
This unit is turned off when the input for the TV is
switched.
This is a normal phenomenon when using VIERA Link
(HDAVI Control 4 or later). For details please read the
operating instructions for the TV.
The unit does not turn off.
1
Press and hold [
Í
/I] on the main unit for 5 seconds. (If still
unable to turn the unit off, disconnect the AC mains lead, wait
1 minute, then reconnect the AC mains lead.)
2 Reset the unit as follows:
While the unit is off, press and hold [+ VOLUME],
[< OPEN/CLOSE] and [Í/I] on the main unit at the same
time for more than 5 seconds.
The display is dim.
Change “Front Panel Display” in the Setup menu. (> 43)
Do you have the latest firmware installed?
Firmware updates may be released to correct operating
irregularities that are discovered with certain movies. (> 24)
General operation
Power
Displays
SCBTT775_770_370_270EBEPGN_VQT3M06.book 48 ページ 2011年1月18日 火曜日 午後6時14分
48


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