23
RQT6840
Reference
Warranty (U.S.A.)
Customer Services Directory (U.S.A.)
Panasonic Consumer Electronics Company,
Division of Matsushita Electric Corporation of America
One Panasonic Way Secaucus, New Jersey 07094
Panasonic Sales Company, Division of Matsushita Electric
of Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Panasonic/Technics Audio Products
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or
workmanship, Panasonic Consumer Electronics Company or Panasonic Sales
Company (collectively referred to as
“t
he warrantor”) will, for the length of the period
indicated on the chart below, which starts with the date of original purchase
(“warranty period”), at its option either (a) repair your product with new or refurbished
parts, or (b) replace it with a new or a refurbished product. The decision to repair or
replace will be made by the warrantor.
During the “Labor” warranty period there will be no charge for labor. During the “Parts”
warranty period, there will be no charge for parts. You must carry-in or mail-in your prod-
uct during the warranty period. If non-rechargeable batteries are included, they are not
warranted. This warranty only applies to products purchased and serviced in the United
States or Puerto Rico. This warranty is extended only to the original purchaser of a new
product which was not sold “as is”. A purchase receipt or other proof of the original pur-
chase date is required for warranty service.
Carry-In or Mail-In Service
For Carry-In or Mail-In Service in the United States call 1-800-211-PANA (1-800-211-
7262) or visit Panasonic web site: http://www.panasonic.com
For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax
(787)-768-2910.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, and
DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO
DOES NOT COVER damages which occurred in shipment, or failures which are caused
by products not supplied by the warrantor, or failures which result from accidents, misuse,
abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjust-
ments, misadjustment of consumer controls, improper maintenance, power line surge,
lightning damage, modification, or commercial use (such as in a hotel, office, restaurant,
or other business), rental use of the product, service by anyone other than a Factory
Servicenter or other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER
“
LIMITED
WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS
PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As
examples, this excludes damages for lost time, travel to and from the servicer, loss of
media or images, data or other memory content. The items listed are not exclusive, but
are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING
THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE
LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or
limitations on how long an implied warranty lasts, so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have others rights which
vary from state to state. If a problem with this product develops during or after the
warranty period, you may contact your dealer or Servicenter. If the problem is not handled
to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the
addresses listed for the warrantor.
PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY
ARE YOUR RESPONSIBILITY.
Product or Part Name
Audio Products (except items listed below)
All Audio Racks (cabinets)
Technics Stand Alone Speakers, Subwoofer
Speakers
USB Reader-Writer, Personal Computer
Card Adapters
(in exchange for defective item)
Accessories: Headphones, Cartridges,
Microphones, Adapters
Rechargeable Batteries (in exchange for
defective item)
SD Memory Cards, Rechargeable Battery
Packs (in exchange for defective item)
Parts
One (1) year
Thirty (30) days
Three (3) years
One (1) year
Ninety (90) days
Ten (10) days
Ninety (90) days
One (1) year
Not Applicable
Three (3) years
Not Applicable
Ninety (90) days
Not Applicable
Not Applicable
Labor
Service in Puerto Rico
Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company/Factory Servicenter:
Ave. 65 de Infanteria, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Phone (787) 750-4300 Fax (787) 768-2910
Web Site: http://www.panasonic.com
You can purchase parts, accessories or
locate your nearest servicenter by visiting
our Web Site.
Accessory Purchases:
1-800-332-5368 (Customer Orders Only)
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
Panasonic Services Company 20421 84th Avenue South, Kent, WA 98032
(6 am to 5 pm Monday–Friday; 6 am to 10:30 am Saturday; PST)
(Visa, MasterCard, Discover Card, American Express, Check)
For Product Information, Operating Assistance, Literature Request, Dealer Locations, and
all Customer Service inquiries please contact:
1-800-211-PANA (7262), Monday–Friday 9 am–9 pm; Saturday–Sunday 9 am–7 pm, EST.
or send e-mail:
consumerproducts@panasonic.com
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
