U11
Unable to drain
What to do
Check the drain hose for any of following problems.
It clogs up. -
Its tip is immersed in water. -
It extends further than 3 m. -
The water is frozen. -
Clean the drain filter if it clogs up. (See page 29.)
After correcting the problem, open the door, close it, and then
start the wash again.
U12
Door is open
What to do
Make sure that the door is shut properly.
U13
Unable to spin-dry
The appliance has been designed to detect unbalanced loads,
especially small loads, in order to ensure quiet operation and
achieve the best results.
This is not a malfunction. Perform any one of the following
solutions.
What to do
If the laundry is too heavy, untangle clumps of clothing. -
If the laundry is too heavy because items, such as blankets, are -
too large, reduce the load.
If the laundry is too light, add one or two bath towels. -
If the appliance is on an unstable or uneven surface, change -
the setting location.
After correcting the problem, open the door, close it, and then
start the wash again.
U14
Unable to supply
water
What to do
Check for any of following problems.
The tap is closed. -
The water pipe or hose is frozen. -
The water supply has been disrupted. -
The water-supply filter is clogged. (See page 30.) -
After correcting the problem, open the door, close it, and then
start the wash again.
If the red mark appears in the hose with water-supply valve, it
have been stop the water supply.
You should replace with a new hose.
Hose with water-supply valve (No.AXW12C-7SR0)
H01
An error display starting with H.
What to do
Press the Off button. If the display stays on, or if it reappears
when you press the Start button, unplug the appliance and
contact your local Customer Communication Centre.
