Troubleshooting - 31
Fault Checklist
Problem Cause
Washing machine
Buttons do not work. The programme, temperature and process settings cannot -
be changed while washing is in progress (the rinse or spin
settings can be changed).
Child safety lock may be activated. (See page 26.) -
Door does not open. Door lock may be activated. (See page 27.) -
Child safety lock may be activated. (See page 26.) -
The water temperature or level may be too high. -
Unusual odour Rubber parts may give off a smell when you start using -
the appliance, but the smell will go away over time.
You can wash the drum by running the 90 °C programme.
(See page 28.)
Wash
No water going into
the appliance.
The water tap might be turned off. -
The water-supply hose may be frozen. (See page 30.) -
The water supply may be disrupted. -
The water-supply filter may be clogged. (See page 30.) -
There is only a small
amount of water.
If you have paused the washing and then restart it, the -
appliance may drain out some water.
Do NOT pour water in through the door.
Water builds up
during the washing.
This is normal; water is automatically supplied if the -
amount of water has decreased. For heavy loads, the
water may fill up repeatedly.
Water drains out
during the washing.
This is normal; the water frequently drains out and builds -
up in order to wash away excess foam. This feature is
called foam detection.
