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Others
Problem Cause and Remedy Page
Printing time is
unusually long.
Printing will require additional time when printing more
than 2 sheets in succession or when the printer’s
internal temperature is excessively high.
10
There is a noise
during printing.
The printer makes noise when the ink and paper are
being fed out during printing. This is normal.
The printer printed
a different number
of copies than
selected.
When printing using DPOF settings, only the number of
copies set by DPOF will be printed.
Even if the number of copies has been set to each
image when selecting images, only one copy will be
printed if “All Images” or “ Index” is selected.
40
36
38
• Unsatisfactory
print quality
• Horizontal lines
appear across the
printed image.
Are you using different paper than that which is
indicated?
Insert the paper exclusive for this printer.
Does the ink sheet have slack?
Flatten out the ink sheet.
Have you inserted the paper with the wrong side facing
up?
Make sure that you insert the paper with the print side
(glossy surface) facing up.
Print quality may be poor if there is condensation
1
due
to a difference in temperatures.
Wait for approximately 2 hours from the time the
printer’s power was turned on before attempting to
resume printing.
Are the thermal heads dirty?
Clean the thermal heads
2
.
18
22
20
96
96
Paper jams occur
frequently.
Paper does not
feed.
Have you loaded more than 18 sheets of paper (or
more than 20 sheets of wide size paper) in the paper
cassette?
Reduce the number of sheets.
Have you inserted curled paper?
Do not use curled paper.
20
Continued on next page
95


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