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Message Cause and Solution
Call failed due to insufficient
bandwidth setting on called
site.
The other party’s maximum bandwidth is set to a value that cannot
support 3-party/4-party video conference calls.
Ask the other party to change their maximum bandwidth setting.
Feature is not available with
current connection.
The other party cannot display the computer
’s screen because their
display does not support the selected resolution.
Change the resolution setting to a resolution that is supported by the
other party.
Contact your network administrator.
Tone signals could not be sent because the other party’s device does
not support tone signals.
Ask the other party to check their configuration.
Invalid Operation.
Your video camera is not a video camera supported by this unit.
Use a video camera that is supported by this unit. For details, contact
your dealer.
You are trying to use a function that is not supported by your video
camera. For example, you tried to use the pan function with a video
camera that supports only the zoom function.
Check
whether your video camera supports the function you are trying
to use.
You are trying to change the call type during a video conference call
using the selected local site.
Stop the video conference call using the selected local site, and then
change the call type.
Invalid SIP Server Address.
The format of the SIP server address that you entered is invalid.
Enter the SIP server address correctly, in the format
XXX.XXX.XXX.XXX (decimal
values separated by periods). For values
of only 1 or 2 digits, enter these numbers as they are. Do not enter like
[.001].
Example: The IP address is [192.168.0.1].
Correct entry: [192.168.0.1]
Wrong entry: [192.168.000.001]
Multicast or broadcast addresses cannot be used.
Invalid SIP Domain Name.
The format of the SIP domain name that you entered is invalid.
Enter a standards-compliant value. For details, contact your network
administrator.
Invalid WAN IP Address.
The format of the router’s WAN IP address that you entered is invalid.
Enter
the WAN IP address correctly, in the format XXX.XXX.XXX.XXX
(decimal values separated by periods). For values of only 1 or 2 digits,
enter these numbers as they are. Do not enter like [.001].
Example: The IP address is [192.168.0.1].
Correct entry: [192.168.0.1]
Wrong entry: [192.168.000.001]
Multicast or broadcast addresses cannot be used.
Document Version 2013-09 User Manual 165
Additional Information
165


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