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Message Cause and Solution
Check sub camera setting.
<Check camera>
Set sub camera operating
frequency to nHz.
<Safe Mode>
If [#] is pressed, the system
enters
safe mode after restart.
Note
The field frequency
setting of the unit (50
or 60) is represented
by n.
A video camera with a different field frequency to the unit has been
detected.
Use a video camera with the same field frequency as the unit.
Note
If you enter Safe Mode during a video conference call, the call will
be disconnected.
Call failed due to software
version mismatch.
A video conference call to a unit with an incompatible software version
was attempted.
Check the software version of all parties. Update the unit so that the
versions match.
Call Failed due to
combination mismatch.
In a multiple-party video conference call, one or more of the parties is
incompatible.
Check the software version of all parties. Update the unit so that the
versions match.
Call Failed due to
unsupported product or other
error.
An unsupported feature was used.
Check the software version of all parties. Update the unit so that the
versions match.
For
details about supported versions and features, contact your dealer.
Connection to an unsupported MCU or non-Panasonic video
conference system was attempted.
For details about supported MCUs and non-Panasonic video
conference systems, contact your dealer.
Call disconnected due to
incompatible device or
unexpected error.
The other party’s device uses an unsupported codec.
Have the other party check their settings.
162 User Manual Document Version 2013-09
Additional Information
162


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