Troubleshooting
If you still have difficulties after following the instructions in this section, turn
off the phone, remove the battery, then turn it on again after about 1 minute.
Display messages
Display message Cause/solution
SIM Error
Contact your network operator/service provider
for further information.
Limited Service
There is no network service in your current
location. Move to another location where your
network can be received properly. You can only
call the international emergency number “112”.
No Service
There is no network service in your current
location. Check the current status and move to
a new location with better reception.
PUK1 Blocked!
or
PUK2 Blocked!
You entered incorrect PUK1/PUK2 code 10
times, therefore PUK1/PUK2 code is blocked.
Contact your network operator/service provider.
Error! Charging
stopped, see
manual.
Charge the battery only in ambient
temperatures ranging from 5 °C to 40 °C.
Access volume
booster mode?
When you try to set the receiver volume to level
5 or 6, this message will be displayed. Press
M N ( ) to continue adjusting the volume.
General use
Problem Cause/solution
The phone does not
turn on even after
installing charged
battery.
R Press M N for about 2 seconds to turn the
power on.
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Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
Useful Information