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Problem Cause/solution
I cannot connect a mobile
p
hone to the base unit.
R Confirm that your mobile phone is turned on.
R Confirm that your mobile phone is within base unit range
(page 14).
R Your mobile phone’s Bluetooth feature is turned off. Turn it on.
R Depending on the state of the wireless environment, such as
the presence of any electrical interference, there may be a
delay even if the auto connection feature is turned on. You can
connect to the base unit manually (page 20).
R The mobile phone has not been paired to the base unit. Pair
the mobile phone (page 18).
I cannot hear a dial tone. R M
ake sure that you are using the supplied telephone line cord.
Your old telephone line cord may have a different wiring
configuration.
R The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
R Disconnect the base unit from the telephone line and connect
the line to a known working telephone. If the working
telephone operates properly, contact our service personnel to
have the unit repaired. If the working telephone does not
operate properly, contact your service provider/telephone
company.
I cannot use the Smart
F
unction Key even if the
indicator is flashing
s
lowly.
R A
nother unit is in use. Wait and try again later.
R The key lock feature is turned on. Turn it off (page 26).
I cannot use the intercom
f
eature.
R This feature is available between the handsets. Although the
handset displays Intercom, this feature is not available for
single handset models.
The base unit beeps. R N
ew messages have been recorded. Listen to the new
messages (page 53).
Menu list
Problem Cause/solution
I cannot activate the eco
m
ode.
R You cannot set eco mode when you set the repeater mode
On. If required, set the repeater mode to Off (page 45).
I cannot register a handset
t
o a base unit.
R You entered the wrong PIN. If you forget your PIN, see “I
cannot remember the PIN.” (page 63).
I cannot remember the
P
IN.
R Change the PIN using the following method.
1 MMENUN (right soft key) #132
2 *7000
3 Enter the new 4-digit base unit PIN. a MOKN
4 MbN: Yes a MOKN a M
N
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
63
Useful Information
TGH26xE_(en)_0203_ver120.pdf 63 2017/02/03 14:07:10
63


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