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Problem Cause/solution
Caller information is not
a
nnounced.
R The ringer volume for landline is turned off. Adjust the
ringer volume (page 32).
R The ringer volume for cellular line is turned off. Adjust the
ringer volume (page 34).
R When one handset is selected to ring for cellular calls,
other units do not announce caller information. To change
the selection, see page 17.
R The Talking Caller ID feature is turned off. Turn it on
(page 36).
R The ring as cell mode is set to On (without Talking
CID). To change the mode, see page 17.
R The number of rings for the answering system is set to 2
rings or Toll saver. Select a different setting
(page 56).
R Your unit does not announce caller information while the
other devices such as headset or handsets are engaged
in a call.
The caller list/incoming phone
n
umbers are not edited
automatically.
R The Caller ID number auto edit feature is turned off. Turn
it on and try again (page 37).
R You need to call back the edited number to activate Caller
ID number auto edit.
I cannot dial the phone number
e
dited in the caller list.
R The phone number you dialed might have been edited
incorrectly (for example, the long distance “1” or the area
code is missing). Edit the phone number with another
pattern (page 45).
Time on the unit has shifted. R I
ncorrect time information from incoming Caller ID
changes the time. Set the time adjustment to Manual
(off) (page 36).
The 2nd caller’s information is
n
ot displayed during an outside
call.
R In order to use Caller ID, call waiting, or Call Waiting
Caller ID (CWID), you must first contact your service
provider/telephone company and subscribe to the desired
service.
After subscribing, you may need to contact your service
provider/telephone company again to activate this specific
service, even if you already subscribed to both Caller ID
and Call Waiting with Caller ID services (CWID).
For assistance, please visit http://www.panasonic.com/help
65
Useful Information
TGH26x(en)_1217_ver051.pdf 65TGH26x(en)_1217_ver051.pdf 65 2013/12/17 18:31:512013/12/17 18:31:51
65


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