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Answering system
Problem Cause/solution
The unit does not record
n
ew messages.
R The answering system is turned off. Turn it on (page 38).
R The message memory is full. Erase unwanted messages
(page 39).
R The recording time is set to Greeting Only. Change the
setting (page 43).
R Your phone service provider’s voicemail service may be
answering your calls before the unit’s answering system can
answer your calls. Change the unit’s number of rings setting
(page 43) to a lower value, or contact your phone service
provider.
R The answering system will not answer incoming calls while the
other devices such as handsets are engaged in a call.
I cannot operate the
a
nswering system
remotely.
R The remote access code is not set. Set the remote access
code (page 42).
R You are entering the wrong remote access code. If you have
forgotten your remote access code, enter the remote access
code setting to check your current code (page 42).
R The answering system is turned off. Turn it on (page 42).
The unit does not emit the
s
pecified number of rings.
R If the first ring is turned off (page 27), the number of rings
decreases by 1 from the specified number of rings.
Liquid damage
Problem Cause/solution
Liquid or other form of
m
oisture has entered the
handset/base unit.
R Disconnect the AC adaptor and telephone line cord from the
base unit. Remove the batteries from the handset and leave to
dry for at least 3 days. After the handset/base unit are
completely dry, reconnect the AC adaptor and telephone line
cord. Insert the batteries and charge fully before use. If the unit
does not work properly, contact an authorised service centre.
Caution:
R T
o avoid permanent damage, do not use a microwave oven to speed up the drying process.
50
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
Useful Information
KX-TGD62xE(en)_0319_ver023.pdf 50 2018/03/19 10:02:50
50


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  • Hii Does anyone know how to return a Panasonic KX-TGD620E phone to factory settings please? Submitted on 21-7-2022 at 12:18

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  • Play/Stop button is flashing, but when pressed it doesn't connect to the message. There has been a message in the last few days saying there was only a few minutes left, but I erased all the previous messages. How do I solve this problem? Submitted on 11-5-2022 at 20:05

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