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General use
Problem Cause/solution
The handset does not turn
o
n even after installing
charged batteries.
R Place the handset on the base unit or charger to turn on the
handset.
The unit does not work. R M
ake sure the batteries are installed correctly (page 11).
R Fully charge the batteries (page 12).
R Check the connections (page 11).
R Unplug the base unit’s AC adaptor to reset the unit and turn off
the handset. Reconnect the adaptor, turn on the handset and
try again.
R The handset has not been registered to the base unit. Register
the handset (page 34).
The handset display is
b
lank.
R The handset is not turned on. Turn the power on (page 15).
I cannot hear a dial tone. R M
ake sure that you are using the supplied telephone line cord.
Your old telephone line cord may have a different wiring
configuration.
R The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
R Disconnect the base unit from the telephone line and connect
the line to a known working telephone. If the working
telephone operates properly, contact our service personnel to
have the unit repaired. If the working telephone does not
operate properly, contact your phone service provider.
The base unit beeps. R N
ew messages have been recorded. Listen to the new
messages (page 39).
Menu list
Problem Cause/solution
The display is in a
l
anguage I cannot read.
R Change the display language (page 15).
I cannot activate the eco
m
ode.
R You cannot set eco mode when you set the repeater mode
On. If required, set the repeater mode to Off (page 35).
I cannot register a handset
t
o a base unit.
R The maximum number of base units (4) is already registered to
the handset. Cancel unused base unit registrations from the
handset (page 34).
R The maximum number of handsets (6) is already registered to
the base unit. Cancel unused handset registrations from the
base unit (page 34).
R You entered the wrong PIN. If you forget your PIN, see “I
cannot remember the PIN.” (page 48).
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
47
Useful Information
KX-TGD62xE(en)_0319_ver023.pdf 47 2018/03/19 10:02:50
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  • Hii Does anyone know how to return a Panasonic KX-TGD620E phone to factory settings please? Submitted on 21-7-2022 at 12:18

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  • Play/Stop button is flashing, but when pressed it doesn't connect to the message. There has been a message in the last few days saying there was only a few minutes left, but I erased all the previous messages. How do I solve this problem? Submitted on 11-5-2022 at 20:05

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