Answering system
Problem Cause/solution
The unit does not record
new messages.
R The answering system is turned off. Turn it on
(page 48).
R The answering system does not answer or record
calls from cellular lines.
R The message memory is full. Erase unnecessary
messages (page 49).
R The recording time is set to “Greeting only”.
Change the setting (page 53).
R If you subscribe to a voice mail service, messages
are recorded by your service provider/telephone
company, not your telephone. Change the unit’s
number of rings setting or contact your service
provider/telephone company (page 52).
R The answering system will not answer incoming
calls while:
– the base unit or 2 or more handsets are on a
cellular call or an intercom call.
– a headset is in use.
Caller information is recorded in the caller list.
I cannot operate the
answering system.
R Someone is using the unit. Wait for the other user
to finish.
R A caller is leaving a message. Wait for the caller to
finish.
R The handset is too far from the base unit. Move
closer.
I cannot operate the
answering system remotely.
R The remote access code is not set. Set the remote
access code (page 51).
R You are entering the wrong remote access code. If
you have forgotten your remote access code,
enter the remote access code setting to check
your current code (page 51).
R Press each key firmly.
R The answering system is turned off. Turn it on
(page 52).
R You cannot operate the answering system when
calling a cellular phone registered to the base unit.
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Useful Information
