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32
I cannot make or receive calls. L The AC adaptor or telephone line cord is not
connected. Check the connections.
L If you are using a splitter to connect the unit,
remove the splitter and connect the unit to the wall
socket directly. If the unit operates properly, check
the splitter.
L Disconnect the base unit from the telephone line
and connect the line to a known working telephone.
If the working telephone operates properly, contact
our service personnel to have the unit repaired. If
the working telephone does not operate properly,
contact your service provider/telephone company.
The unit does not ring. LThe ringer volume is turned off. Adjust the ringer
volume (page 19, 22).
The batteries should be charging
but the battery icon does not
change.
L Clean the charge contacts and charge again (page
11).
A busy tone is heard when {C} is
pressed.
L The handset is too far from the base unit. Move
closer and try again.
L Another handset is in use. Wait and try again later.
Static is heard, sound cuts in and
out. Interference from other
electrical units.
L Place the handset and the base unit away from
other electrical appliances.
L Move closer to the base unit.
L Your unit is connected to a telephone line with
DSL/ADSL service. We recommend connecting a
filter (contact your DSL/ADSL service provider) to
the telephone line between the base unit and the
telephone line jack.
Noise is heard during a call. L You are using the handset or base unit in an area
with high electrical interference. Place the handset
and base unit away from interference sources, such
as antennas and mobile phones.
The handset/base unit stops
working while being used.
L Disconnect the AC adaptor and turn off the
handset. Reconnect the AC adaptor, then turn on
the handset and try again.
Pressing {R} does not
display/dial the last number dialled.
L The redialled number was more than 24 digits long.
Redial the number manually.
The handset beeps intermittently
and/or 7 flashes.
L Fully charge the batteries (page 11).
I fully charged the batteries, but
7 still flashes.
L Clean the charge contacts and charge again (page
11).
L It is time to replace the batteries (page 11).
Problem Cause & solution
TG7150-7170EX(e).book Page 32 Thursday, August 10, 2006 10:40 AM
32


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