Manual Panasonic KX-TG6822 (page 48 of 56) (English)

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Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s

AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the

handset.

General use

Problem Cause/solution

The handset does not turn

on even after installing

charged batteries.

R Place the handset on the base unit or charger to turn on the

handset.

The unit does not work. R Make sure the batteries are installed correctly (page 11).

R Fully charge the batteries (page 12).

R Check the connections (page 11).

R Unplug the base unit’s AC adaptor to reset the unit and turn off

the handset. Reconnect the adaptor, turn on the handset and

try again.

R The handset has not been registered to the base unit. Register

the handset (page 32).

The handset display is

blank.

R The handset is not turned on. Turn the power on (page 16).

I cannot hear a dial tone. R Make sure that you are using the supplied telephone line cord.

Your old telephone line cord may have a different wiring

configuration.

R The base unit’s AC adaptor or telephone line cord is not

connected. Check the connections.

R Disconnect the base unit from the telephone line and connect

the line to a known working telephone. If the working

telephone operates properly, contact our service personnel to

have the unit repaired. If the working telephone does not

operate properly, contact your service provider/telephone

company.

I cannot use the Smart

Function Key even if the

NR indicator is flashing

slowly.

R Another unit is in use. Wait and try again later.

R The key lock feature is turned on. Turn it off (page 20).

The base unit beeps. R New messages have been recorded. Listen to the new

messages (page 37).

Programmable settings

Problem Cause/solution

The display is in a

language I cannot read.

R Change the display language (page 16).

48

Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333

Useful Information

TG68xxE(en)_1225_ver012.pdf 48 2012/12/25 16:30:14

1

My phone doesn’t ring have checked volume which is on high and night mode and silent mode are off What else can I do? Submitted on 6-10-2022 at 09:20
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My phone an KX-TG6822 does not ring. The volume is turned on at high silent mode is turned off and night mode is turned off. What could be wrong Submitted on 6-10-2022 at 09:17
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my phone does not include the name and number of the caller when it rings from my address list., this has happened when I moved house recently. I have reset the name and numbers at my new location but it still comes up with " out of area". Can this be corrected ? Sue Submitted on 3-1-2022 at 00:18
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Since I have moved house my phone does not give me the name and number of the caller in my Callers List. I just get "out of area". I have re put in the name and number again in my new location, but it still says "out of area". Can you tell me what to do please Sfue Submitted on 3-1-2022 at 00:12
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Kan ikke ringe ud og folk kan ikke høre mig, når de ringer
Hvad kan jeg gøre? Submitted on 29-9-2021 at 12:14
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How to increase no of ring tones on receiving calls Submitted on 11-2-2021 at 08:12
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Can one change the display color? My old Panasonic had several color choices Submitted on 26-1-2021 at 17:08
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Base unit makes and receives calls OK. Handset makes calls OK but rings once for incoming calls and goes directly to dial tone. Please advise. Jim Submitted on 30-9-2019 at 21:08
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Others manual(s) of Panasonic KX-TG6822

Panasonic KX-TG6822 User Manual - German - 56 pages

Panasonic KX-TG6822 User Manual - Dutch - 56 pages

Panasonic KX-TG6822 User Manual - French - 56 pages

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