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Useful Information
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Answering system (KX-TG6621/KX-TG6622)
Liquid damage
Caution:
L To avoid permanent damage, do not use a microwave oven to speed up the drying process.
Problem Cause/solution
The unit does not record
new messages.
L The answering system is turned off. Turn it on (page 32).
L The message memory is full. Erase unwanted messages
(page 33).
L The recording time is set to Greeting Only. Change the
setting (page 36).
L If your own greeting message is not recorded properly, callers
are unable to leave a message. Record your own greeting
message again (page 33).
L If you subscribe to a voice mail service, messages are
recorded by your service provider/telephone company, not
your telephone. Change the unit’s number of rings setting or
contact your service provider/telephone company (page 35).
My own greeting message
cannot be properly heard.
L Record your own greeting message again (page 33).
I cannot operate the
answering system.
L Someone is using the unit. Wait for the other user to finish.
L A caller is leaving a message. Wait for the caller to finish.
L The handset is too far from the base unit. Move closer.
I cannot operate the
answering system
remotely.
L The remote access code is not set. Set the remote access
code (page 34).
L You are entering the wrong remote access code. If you have
forgotten your remote access code, enter the remote access
code setting to check your current code (page 34).
L Press each key firmly.
L The answering system is turned off. Turn it on (page 35).
Problem Cause/solution
Liquid or other form of
moisture has entered the
handset/base unit.
L Disconnect the AC adaptor and telephone line cord from the
base unit. Remove the batteries from the handset and leave to
dry for at least 3 days. After the handset/base unit are
completely dry, reconnect the AC adaptor and telephone line
cord. Insert the batteries and charge fully before use. If the unit
does not work properly, contact an authorised service centre.
TG6611_6621NZ(e).book Page 45 Monday, February 14, 2011 8:43 AM
45


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