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Error messages
Display message Cause/solution
Error
R Recording was too short. Try again.
Failed
R Phonebook copy failed (page 18). Confirm the other handset
(the receiver) is in standby mode and try again.
Incomplete
R The receiver’s phonebook memory is full. Erase the unwanted
phonebook entries from the other handset (the receiver) and
try again.
Memory Full
R The phonebook memory is full. Erase unwanted entries
(page 18).
Messages Full
R Message memory is full. Erase unwanted messages
(page 27, 28).
No link to base.
Reconnect AC
adaptor.
R The handset has lost communication with the base unit. Move
closer to the base unit and try again.
R Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R The handset’s registration may have been cancelled.
Re-register the handset (page 38).
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the
handset.
General use
Problem Cause/solution
The handset does not turn
on even after installing
charged batteries.
R Place the handset on the base unit or charger to turn on the
handset.
The unit does not work. R Make sure the batteries are installed correctly (page 11).
R Fully charge the batteries (page 11).
R Check the connections (page 11).
R Unplug the base unit’s AC adaptor to reset the unit and turn
off the handset. Reconnect the adaptor, turn on the handset
and try again.
R The handset has not been registered to the base unit.
Register the handset (page 38).
The handset display is
blank.
R The handset is not turned on. Turn the power on (page 14).
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
35
Useful Information
TG2711_21E(en)_0725_ver022.pdf 35TG2711_21E(en)_0725_ver022.pdf 35 2012/07/25 16:04:142012/07/25 16:04:14
35


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