Manual Panasonic KX-TG2382B (page 77 of 80) (English)

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Panasonic Telephone Products

Limited Warranty

Limited Warranty Coverage

If your product does not work properly because of a defect in materials or workmanship,

Panasonic Consumer Electronics Company or Panasonic Sales Company (collectively

referred to as “the warrantor”) will, for the length of the period indicated on the chart below,

which starts with the date of original purchase (“warranty period”), at its option either (a)

repair your product with new or refurbished parts, or (b) replace it with a new or a

refurbished product. The decision to repair or replace will be made by the warrantor.

Parts Labor

One (1) Year One (1) Year

During the “Labor” warranty period there will be no charge for labor. During the “Parts”

warranty period, there will be no charge for parts. You must mail-in your product during the

warranty period. This Limited Warranty excludes both parts and labor for batteries,

antennas, and cosmetic parts (cabinet). This warranty only applies to products purchased

and serviced in the United States or Puerto Rico. This warranty is extended only to the

original purchaser of a new product which was not sold “as is”.

Mail-In Service

For assistance in the continental U.S.A. in obtaining repairs please ship the product to:

Panasonic Services Company

Customer Servicenter

Suite B

4900 George McVay Drive

McAllen, TX 78503

For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax (787)-

768-2910.

When shipping the unit carefully pack and send it prepaid, adequately insured and

preferably in the original carton. Include a letter detailing the complaint and provide a day

time phone number where you can be reached.

IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD THE PURCHASER WILL BE

REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING

DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL

BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF

OF PURCHASE.

Limited Warranty Limits And Exclusions

This warranty ONLY COVERS failures due to defects in materials or workmanship, and

DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES

NOT COVER damages which occurred in shipment, or failures which are caused by

products not supplied by the warrantor, or failures which result from accidents, misuse,

abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up

adjustments, misadjustment of consumer controls, improper maintenance, power line surge,

lightning damage, modiﬁcation, introduction of sand, humidity or liquids, commercial use

such as hotel, office, restaurant, or other business or rental use of the product, or service by

anyone other than a Factory Servicenter or other Authorized Servicer, or damage that is

attributable to acts of God.

PANASONIC CONSUMER

ELECTRONICS COMPANY, DIVISION

OF MATSUSHITA ELECTRIC

CORPORATION OF AMERICA

One Panasonic Way

Secaucus, New Jersey 07094

PANASONIC SALES COMPANY,

DIVISION OF MATSUSHITA

ELECTRIC OF PUERTO RICO, INC.,

Ave. 65 de Infanteria, Km. 9.5

San Gabriel Industrial Park

Carolina, Puerto Rico 00985

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Panasonic KX-TG2382B Manual

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