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1.8 Utilising the Call Centre
126 User Manual
* The status will be as follows:
Ready Not Ready
Not Ready Ready
Wrap-up Not Ready
The Log-in/Log-out of a specified group button light shows the current status as follows:
Off: Log-in mode
Red on: Log-out mode
The Wrap-up button alternates the setting of Wrap-up mode, Not Ready mode or Ready
mode.
The Wrap-up button light shows the current status as follows:
Off: Ready mode
Red on: Not Ready mode
Flashing red: Wrap-up mode
In Wrap-up mode/Not Ready mode, your extension does not receive calls through any group,
even if it belongs to multiple groups.
The last remaining logged-in extension may not be allowed to log out, depending on system
programming.
The Supervisor extension can control the Log-in/Log-out status of other extensions.
For more information, refer to "1.8.2 Monitoring and Controlling the Call Status of an Incoming
Call Distribution Group (Incoming Call Distribution Group Monitor)".
Customising Your Phone
3.1.3 Customising the Buttons
Create or edit a Log-in/Log-out button, a Log-in/Log-out of a specified group button or a
Wrap-up button.
126


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