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This PBX optionally supports a Portable Station
(PS) system. PSs can be used in the PBX
with other wired telephones.
Wireless System
You can set incoming calls to be redirected
to your mailbox to let callers leave voice
messages when you are unable to answer
the phone. You can access your mailbox to
listen to the messages when you are away from
the office as well.
Hello, this
is John Smith.
Please
leave your
message.
Built-in Unified Messaging
1.13 User Device Management (page 192) 1.8 Using the Unified Messaging Features
(page 106)
This PBX offers a built-in Call Centre feature
called Incoming Call Distribution (ICD) Group.
Incoming calls to an ICD Group can be queued
or redirected to a preprogrammed destination,
answered in order of priority and monitored by
a supervisor extension.
Queuing
Customers
ICD Group
Call Centre
1.10 Utilising the Call Centre (page 175)
In This Manual,
The PBX functions provided by Business Communication Server are described here just
"PBX" in this manual.
The following abbreviations are used:
APT → Analogue Proprietary Telephone
Display PT → Proprietary Telephone with a Display
DPT → Digital Proprietary Telephone
IP-PT → IP Proprietary Telephone
PS → Portable Station
P-SIP → Panasonic SIP Phone (KX-HDV series/KX-TGP600)
PT → Proprietary Telephone
SIP extension/SIP Extn. → Extensions of the PBX which uses Session Initiation Protocol for
communication.
SLT → Single Line Telephone
Feature Highlights
Operating Manual 3
3


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