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Notes about documents for scanning
Depending on the paper type, scanning results may be poor when you scan unacceptable documents, or
even documents that should be acceptable.
If a paper jam or double feeding occurs, try scanning again after doing the following:
Clean the rollers and sensors.
Reduce the number of sheets of paper loaded on the feed tray.
Use slow mode.
Slow mode can be used by enabling the slow mode of the TWAIN driver, the ISIS driver, or Image
Capture Plus. For details, refer to the help of each piece of software.
When scanning a document using manual scanning, feed the document 1 page at a time.
If paper jams occur at the exit slot, remove the exit guides and then scan the documents.
For details about removing the exit guides, refer to the step 4 in "Repacking Instructions".
Notes about double feed detection
This scanner is equipped with an ultrasonic sensor to detect double feeding.
The width of documents that can be detected is 140 mm (5.5 in.) or larger.
Notes about dog-ear detection
This scanner is equipped with a dog-ear detection function.
Documents must be no larger than 210 mm (8.3 in.) in width and 355.6 mm (14 in.) in length in order to
use dog-ear detection.
16 Operating Manual
Operation
16


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