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Problem Check points
Mosaic-like noise
appears and movement
is jagged when viewing
the live view screen on
a smartphone.
If the Recording Mode is set to [1920k1080/50p] or a motion
picture recorded in [1920k1080/50p] is played back, mosaic-like
noise may appear on the screen, and movement may not seem
smooth. (The images to be recorded are not affected.)
A motion picture file is
created that is longer
than the recording time.
Recording in [Slow motion mode]
(l
24
)
will create a motion picture file
that is longer than the recording time. For example, the playback time
of a motion picture recorded in [848
k
480/200fps] (1/8 slow-motion) will
be 8-times longer than the actual recording time.
This unit does not
change to playback
mode.
When this unit is recording a movie, Image App cannot change to
playback mode.
Files cannot be played
back.
If a high-quality motion picture is copied to a smartphone, it may
not be able to be played back on the smartphone. (l 24)
Power of this unit does
not turn OFF, even after
closing Image App.
The power of this unit can be turned OFF by tapping #
[Camera function] # [Camera power off] from the Image App
screen.
The Image App screen
suddenly changes to
recording mode.
Image App changes to changes to recording mode if pressing the
recording start/stop button or photoshot button on this unit while
Image App is in playback mode.
When the USB cable is
disconnected, an error
message will appear on
the PC.
To disconnect the USB cable safely, double-click the icon in the
task tray and follow the instructions on the screen. (Windows)
When connected by the
USB cable, this unit is
not detected by the PC.
If the power of this unit is OFF, this unit starts charging when it is
connected to a PC.
After re-inserting the microSD card into this unit, reconnect the
supplied USB cable.
Select another USB terminal on the PC.
Check the operating environment. (l 45, 46, 50)
Connect the supplied USB cable again after restarting the PC and
turning on this unit again.
Cannot see the PDF
operating instructions
for HD Writer WE 1.0.
You will need Adobe Acrobat Reader 5.0 or later or Adobe
Reader 7.0 or later to read the PDF operating instructions for
HD Writer WE 1.0.
It cannot connect to the
access point or
smartphone.
Radio waves get
disconnected.
Check how to connect to the access point and how to set the
security settings.
If it takes time to complete the connection, the Wi-Fi connection will
be aborted. Reset the connection settings. (l 41)
Make sure the SSID and password have been correctly input.
(l 44)
When the radio waves are interrupted, the condition may improve
by moving the location or changing the angle of the access point.
Is any device, such as microwave oven, cordless phone, etc., that
uses 2.4 GHz frequency operated nearby? Radio waves may get
interrupted when used simultaneously. Use them sufficiently away
from the device.
HX-A100_VQT4X97.book 55 ページ 2013年2月14日 木曜日 午後2時16分
55


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