Panasonic Canada Inc.
5770 Ambler Drive, Mississauga, Ontario L4W 2T3
PANASONIC PRODUCT – LIMITED WARRANTY
Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship under
normal use and for a period as stated below from the date of original purchase agrees to, at its option
either (a) repair your product with new or refurbished parts, (b) replace it with a new or a refurbished
equivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund will
be made by Panasonic Canada Inc.
Camcorder Products - One (1) year, parts and labour
This warranty is given only to the original purchaser, or the person for whom it was purchased as a gift, of a Panasonic brand product
mentioned above sold by an authorized Panasonic dealer in Canada and purchased and used in Canada, which product was not sold
“as is”, and which product was delivered to you in new condition in the original packaging.
IN ORDER TO BE ELIGIBLE TO RECEIVE WARRANTY SERVICE HEREUNDER, A PURCHASE
RECEIPT OR OTHER PROOF OF DATE OF ORIGINAL PURCHASE, SHOWING AMOUNT PAID AND
PLACE OF PURCHASE IS REQUIRED
LIMITATIONS AND EXCLUSIONS
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER
normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in
shipment, or failures which are caused by products not supplied by Panasonic Canada Inc., or failures which result
from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments,
misadjustment of consumer controls, improper maintenance, improper batteries, power line surge, lightning damage,
modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other
business or rental use of the product, or service by anyone other than an Authorized Servicer, or damage that is
attributable to acts of God.
Dry cell batteries are also excluded from coverage under this warranty. Rechargeable batteries are
warranted for ninety (90) days from date of original purchase.
THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY
SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT
OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY.
(As examples, this warranty
excludes damages for lost time, travel to and from the Authorized Servicer, loss of or damage to media or images, data or other
memory or recorded content. This list of items is not exhaustive, but for illustration only.)
In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or
consequential damages, or the exclusion of implied warranties, so the above limitations and exclusions
may not be applicable. This warranty gives you specific legal rights and you may have other rights which
vary depending on your province or territory.
WARRANTY SERVICE
For product operation and information assistance, please contact:
Our Customer Care Centre: Telephone: 1-800-995-8649
Fax #: (905) 238-2360
Email link: camcorderconcierge@ca.panasonic.com
For defective product exchange within the warranty period, please contact the original dealer or our
Customer Care Centre.
