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49Troubleshooting
The unit’s operation is slow.
Ambient temperature may be too low or too high. Leave the unit
in an environment of 10
°
C to 35
°
C for about an hour and then
try again.
The unit does not respond.
Turn the unit off and then on again (page 42).
If an app does not work normally, follow the instructions below to
force quit or uninstall the problematic app or process.
1.
From the home screen, tap
[Settings]
[Apps]
.
2.
Select the desired app or process and then tap
[Force stop]
or
[Uninstall]
.
The screen freezes and no operations can be performed.
Press and hold (power button) for at least 10 seconds to force
the unit to restart, and then try again.
49


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