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49Troubleshooting
Other
The indicator does not light during charging.
Battery charging ends quickly, or the battery cannot be
charged at all.
The AC adaptor cable or USB cable is not connected properly.
Confirm all connections, remove the AC adaptor cable or USB
cable, and then insert it again. Make sure the AC adaptor plug or
micro USB plug is inserted fully into the unit.
There may be debris lodged in the battery charge terminals.
Remove the battery and remove any debris found.
Replace the battery with a new one.
The date and time are incorrect.
Confirm the date and time settings. Flick the Start screen to the
left, and then in the App list, tap
[Settings]
[date+time]
.
Set the date and time automatically (certain models only).
1.
Flick the Start screen to the left, and then in the App list, tap
[Settings]
[date+time]
.
2.
Turn on the
[Set automatically]
switch.
3.
Make sure the unit is in an area with good wireless reception,
turn the unit off, and then turn it on again.
The unit’s operation is slow.
Ambient temperature may be too low or too high. Leave the unit
in an environment of 10
°
C to 35
°
C (50
°
F to 95
°
F) for about an
hour and then try again.
The unit does not respond.
Turn the unit off and then on again (page 41).
If an app does not work normally, follow the instructions below to
force quitting the problematic app.
1.
Press and hold (back button) to display the App switcher,
and then flick between the screens to select the desired app.
2.
Flick the desired app downwards to force quit.
49


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