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Troubleshooting
Problem Possible cause Action
The appliance
does not
operate.
It is not charged. Fully charge the
appliance.
The switch is turned
ON with the adaptor
connected to the
household outlet.
Charging is only
possible when
connected to the
household outlet.
Disconnect from the
household outlet
before use.
When
epilating
The skin protector
or discs are
deformed, cracked,
or damaged.
Request repair at an
authorized service
centre.
When
epilating
or shaving
Hair dust has
accumulated. Clean the hair dust.
Shower gel has
adhered to the
discs and blade.
Wash it off by soaking
in warm water.
When
caring for
feet
The frame is not
securely attached. Reattach it.
When
exfoliating
Shower gel has
adhered to the
sonic scrub brush
or brush head.
Rinse in warm water.
If shower gel does
not rinse away,
remove the sonic
scrub brush or brush
head and soak in
warm water.
The usage time gets short.
The appliance is
used with
approximately 5 °C
or lower.
Use the appliance in an
ambient temperature
approximately 5 °C or
higher.
The appliance is
pressed against
skin too hard.
Contact to skin with
gentle force.
Not charged fully. Fully charge the
appliance.
EL9A-7A v3.indb 24 18/11/7 上午11:37
24


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