Manual Panasonic DVD-LV65 (page 21 of 22) (English)

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RQT6536

Reference

RQT6536

Reference

Limited Warranty (ONLY FOR U.S.A.)

Customer Services Directory (ONLY FOR U.S.A.)

For Product Information, Operating Assistance, Literature Request, Dealer

Locations, and all Customer Service inquiries please contact:

1-800-211-PANA (7262), Monday–Friday 9 am–9 pm;

Saturday–Sunday 9 am–7 pm, EST.

Web Site: http://www.panasonic.com

You can purchase parts, accessories or locate your

nearest servicenter by visiting our Web Site.

1-800-332-5368 (Customer Orders Only)

Panasonic Services Company 20421 84th Avenue South, Kent, WA 98032

(6 am to 5 pm Monday–Friday; 6 am to 10:30 am Saturday; PST)

(Visa, MasterCard, Discover Card, American Express, Check)

Service in Puerto Rico

Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company/Factory Servicenter:

Ave. 65 de Infanteria, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985

Phone (787) 750-4300 Fax (787) 768-2910

Accessory Purchases:

Panasonic Consumer Electronics Company,

Division of Matsushita Electric Corporation

of America

One Panasonic Way Secaucus, New Jersey

07094

Panasonic Sales Company, Division of

Matsushita Electric of Puerto Rico, Inc.

Ave. 65 de Infantería, Km. 9.5

San Gabriel Industrial Park, Carolina, Puerto

Rico 00985

Panasonic DVD Player/Recorder

Limited Warranty

Limited Warranty Coverage

If your product does not work properly because of a de-

fect in materials or workmanship, Panasonic Consumer

Electronics Company or Panasonic Sales Company (col-

lectively referred to as “the warrantor”) will, for the length

of the period indicated on the chart below, which starts

with the date of original purchase (“warranty period”), at

its option either (a) repair your product with new or refur-

bished parts, or (b) replace it with a new or a refurbished

product. The decision to repair or replace will be made by

the warrantor.

Limited Warranty Limits And Exclusions

This warranty ONLY COVERS failures due to defects in

materials or workmanship, and DOES NOT COVER nor-

mal wear and tear or cosmetic damage. The warranty

ALSO DOES NOT COVER damages which occurred in

shipment, or failures which are caused by products not

supplied by the warrantor, or failures which result from

accidents, misuse, abuse, neglect, mishandling, misap-

plication, alteration, faulty installation, set-up adjust-

ments, misadjustment of consumer controls, improper

maintenance, power line surge, lightning damage, modi-

fication, or commercial use (such as in a hotel, office,

restaurant, or other business), rental use of the product,

service by anyone other than a Factory Servicenter or

other Authorized Servicer, or damage that is attributable

to acts of God.

THERE ARE NO EXPRESS WARRANTIES EXCEPT

AS LISTED UNDER “LIMITED WARRANTY

COVERAGE”. THE WARRANTOR IS NOT LIABLE

FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES

RESULTING FROM THE USE OF THIS PRODUCT, OR

ARISING OUT OF ANY BREACH OF THIS WARRAN-

TY. (As examples, this excludes damages for lost time,

travel to and from the servicer, loss of media or images,

data or other recorded content. The items listed are not

exclusive, but are for illustration only.) ALL EXPRESS

AND IMPLIED WARRANTIES, INCLUDING THE WAR-

RANTY OF MERCHANTABILITY, ARE LIMITED TO

THE PERIOD OF THE LIMITED WARRANTY.

Some states do not allow the exclusion or limitation of

incidental or consequential damages, or limitations on

how long an implied warranty lasts, so the exclusions

may not apply to you.

This warranty gives you specific legal rights and you may

also have other rights which vary from state to state. If a

problem with this product develops during or after the

warranty period, you may contact your dealer or

Servicenter. If the problem is not handled to your satis-

faction, then write to the warrantor’s Consumer Affairs

Department at the addresses listed for the warrantor.

PARTS AND SERVICE WHICH ARE NOT COVERED

BY THIS LIMITED WARRANTY ARE YOUR RESPON-

SIBILITY.

Product or

Part Name

DVD Player

DVD Recorder

Rechargeable

Batteries,

DVD-RAM Disc

(in exchange for

defective item)

Parts

One (1) Year

Ten (10) Days

Labor

Ninety (90) Days

One (1) Year

Not Applicable

During the “Labor” warranty period there will be no

charge for labor. During the “Parts” warranty period,

there will be no charge for parts. You must carry-in or

mail-in your product during the warranty period. If non-

rechargeable batteries are included, they are not warran-

ted. This warranty only applies to products purchased

and serviced in the United States or Puerto Rico. This

warranty is extended only to the original purchaser of a

new product which was not sold “as is”. A purchase

receipt or other proof of the original purchase date is

required for warranty service.

Carry-In or Mail-In Service

For Carry-In or Mail-In Service in the United States call

1-800-211-PANA (7262) or visit Panasonic Web Site:

http://www.panasonic.com

For assistance in Puerto Rico call Panasonic Sales

Company (787)-750-4300 or fax (787)-768-2910.

Product Service

1. Damage requiring service—The unit should be serviced by qualified service personnel if:

1. (a) The AC power supply cord or AC adaptor has been damaged; or

1. (b) Objects or liquids have gotten into the unit; or

1. (c) The unit has been exposed to rain; or

1. (d) The unit does not operate normally or exhibits a marked change in performance; or

1. (e) The unit has been dropped or the cabinet damaged.

2. Servicing—Do not attempt to service the unit beyond that described in these operating instruc-

tions. Refer all other servicing to authorized servicing personnel.

3. Replacement parts—When parts need replacing ensure the servicer uses parts specified by the

manufacturer or parts that have the same characteristics as the original parts. Unauthorized

substitutes may result in fire, electric shock, or other hazards.

4. Safety check—After repairs or service, ask the servicer to perform safety checks to confirm that

the unit is in proper working condition.

For product information or assistance with product operation:

In the U.S.A., contact the Panasonic Customer Call Center at 1-800-211-7262, or

e-mail consumerproducts@panasonic.com, or web site (http://www.panasonic.com).

In Canada, contact Panasonic Canada Inc. Customer Care Centre at 1-800-561-5505,

web site (www.panasonic.ca), or an authorized Servicentre closest to you.

Product information

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Panasonic DVD-LV65 Manual

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