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Reference
You have forgotten your ratings password.
You want to cancel the ratings level.
The ratings level returns to the factory defaults.
①
While the unit is on
Press and hold [ ] on the main unit and the
[0] on the remote control at the same time for
more than 5 seconds.
POWER LED starts to ash, and “00 RET” is
displayed on the screen.
②
Press [ ] (right) repeatedly on the remote
control until “03 VL” is displayed on the screen.
③
Press [OK].
The TV screen turns black.
In the following cases, HDMI authentication
takes place and a black screen is displayed:
– When “24p Output” is set to “Automatic”.
When the display is switched between 2D
and 3D images.
When you quit the 4K playback by displaying
another screen, including the HOME menu.
This unit does not recognize the USB
connection correctly.
Disconnect and re-connect the USB cable. If
it still does not recognize the connection, turn
this unit off and on again.
USB devices may not be recognized by this
unit when connected using the following :
– a USB hub
– a USB extension cable
If you connect USB HDD to this unit, use the
USB cable that is supplied with the HDD.
If the USB HDD is not recognized, the power
to the USB HDD may not be supplied. Supply
power from an external source.
Picture
Images from this unit do not appear on the TV
screen, or they are distorted.
An incorrect resolution is selected in “Video
Format”. Reset the setting as follows:
The connected devices are changed. Reset
the setting as follows:
①
While the unit is on
Press and hold [ ] on the main unit and the
[8] on the remote control at the same time for
more than 5 seconds.
②
Set the item again. (
23)
When Dolby Digital Plus, Dolby TrueHD,
and DTS-HD
®
audio are not output properly,
select “Yes” in “Default Settings” (
27)
and make proper settings.
“4K(50p/60p) Output” will be set to “Off”.
Make the correct setting again. (
23)
PAL discs cannot be correctly viewed on an
NTSC TV.
When “3D BD-Video Playback” in the Setup
menu is set to “Automatic”, images may not be
output depending on the connection method.
After removing the disc from this unit, select
“Set before play” in the Setup menu, and select
“2D Playback” in the setup screen displayed
when playing 3D discs. (
25)
When outputting in 4K, images may be
distorted depending on the HDMI cable. Use
an HDMI cable that supports 18 Gbps.
29


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