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Q&A Troubleshooting
Computer, printer
Cannot send pictures to computer.
Not connected correctly (→56).
Check whether computer has recognized camera.
Select [PC] when connecting the camera to your computer. (→56)
Computer does not recognize card (only reads built-in memory).
Disconnect USB connection cable and reconnect with card in place.
The card is not recognized by the computer.
(You are using an SDXC Memory Card.)
Make sure your computer supports SDXC memory cards.
http://panasonic.net/avc/sdcard/information/SDXC.html
When you insert a card, a message will be displayed requesting you to format the card,
but do not format it.
If [Access] remains displayed on the LCD monitor, turn off the camera and then
disconnect the USB cable.
Cannot print when connecting to printer.
Printer is not compatible with PictBridge.
Set [USB Mode] to [PictBridge (PTP)]. (→59)
Cannot print the date.
Make date printing settings before printing.
→ With supplied software: Select “with dates” within print settings.
Use [Date Stamp] function when taking a picture. (→48)
Edges cut off pictures when printing.
Release any trimming or edgeless printing settings on printer before printing.
(Consult printer operating manual.)
The pictures were recorded in aspect ratio.
→ If printing in shop, check if 16:9 sizes can be printed.
71


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