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Troubleshooting
First, try out the following procedures (P214224).
The battery is exhausted.
Charge the battery.
If you leave the camera on, the battery will be exhausted.
> Turn the camera off frequently by using the [ECONOMY] Mode etc. (P70)
If you connect to a TV compatible with VIERA Link with a HDMI mini cable (optional) and turn
off the power on the TV with the remote control for the TV, the power on this unit also turns off.
> If you are not using VIERA Link, set [VIERA Link] to [OFF]. (P72)
Insert the battery securely all the way in.
Is the subject focused?
> [FOCUS PRIORITY] is set to [ON] at the time of purchase, and so you cannot take pictures
until the subject is in focus. If you want to be able to take a picture when you press the
shutter button fully even if the subject is not focused, set [FOCUS PRIORITY] in the
[CUSTOM] menu to [OFF]. (P152)
Picture might look whitish when lens or image sensor gets dirty with fingerprints or similar.
> If the lens is dirty turn the camera off and then gently wipe the lens surface with a soft dry
cloth.
> Refer to P205 when the image sensor gets dirty.
If the problem is not resolved, it may be improved by selecting [RESET] (P73) on the
[SETUP] menu.
Battery and power source
The camera cannot be operated even when it is turned on.
The camera turns off immediately after it is turned on.
This unit is turned off automatically.
Card/battery door does not close.
Recording
Taking pictures is not possible.
The shutter will not operate immediately when the shutter button is pressed.
The recorded picture is whitish.
214


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