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Others
Q&A Troubleshooting
Recording
Cannot record pictures. The shutter will not operate immediately when the shutter button is
pressed.
When the drive mode is set to 4K Photo and [4K PHOTO] in the [Rec] menu is set to [
] ([4K Pre-
Burst]), the camera temperature rises. In some cases, the camera may display [
], switch to [ ]
([4K Burst]) and stop the recording to protect itself. Wait until the camera cools down.
Focus is not aligned.
When [Focus/Release Priority] is set to [FOCUS], the camera will not record until proper
focusing is achieved. (→144)
Recorded pictures look white.
Lens is dirty (fingerprints, etc.).
Turn the camera off and clean the lens surface with a soft dry cloth.
Recorded pictures are too bright/too dark.
Adjust the exposure (→154).
AE Lock (→152) is set inappropriately.
Some pictures are taken when I press the shutter button just once.
Cancel the following settings:
[Burst]/[Auto Bracket]/[
] of the self-timer (→160)
White Balance Bracket (→121)
Focus not aligned correctly.
Subject outside of focus range. (→38)
Caused by jitter or subject movement. (→199)
[Focus/Release Priority] is set to [RELEASE]. (→144)
[Shutter AF] is set to [OFF]. (→143)
AF Lock (→152) is set inappropriately.
If there are fingerprints or dirt on the lens, the focus may be set to the lens and not the subject.
(When the Scene Guide Mode is set to [Soft Image of a Flower], and during macro recording)
Recorded pictures are blurred. The stabiliser function ineffective.
Shutter speed is slower in dark locations and the stabiliser function is less effective.
Hold camera firmly with both hands, keeping arms close to body.
Use a tripod and the self-timer when using a slower shutter speed (→180).
If you take a picture of a moving subject using the electronic shutter, the subject in the picture may
be skewed in some cases. (→159)
Taking pictures using White Balance Bracket is not possible.
Is there any memory remaining on the card?
341


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