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Q&A Troubleshooting
LCD monitor
Brightness is unstable.
Aperture value is set while shutter button is pressed halfway. (Does not affect recorded picture.)
This symptom may also occur when the brightness changes because the zoom is operated or the
camera is moved. This is the automatic aperture operation of the camera and is not a malfunction.
Monitor flickers indoors.
If the LCD monitor flickers when you record pictures under lighting such as fluorescent or LED
lighting, use [Light Freq.] in the [Setup] menu to set the utility frequency of the area where you are
using the camera. (40)
Black/blue/red/green dots or interference appears. Monitor looks distorted when
touched.
This is not a fault, and will not be recorded on the actual pictures.
Flash
No flash emitted.
Flash set to [Forced Flash Off] (45).
The flash becomes unavailable in the following cases :
[Burst] (Other than when using [Flash Burst])
Scene Modes ([Scenery] [Night Scenery] [Sunset])
[Panorama Shot] Mode
Multiple flashes are emitted.
Red-eye reduction is active (45). (Flashes twice to prevent eyes appearing red.)
[Flash Burst] is used (61).
Playback
Cannot view pictures. There are no recorded pictures.
Press the Playback button.
No pictures in built-in memory or card (pictures played from card if inserted, from built-in memory if
not).
Has the file name of the picture been changed on a computer? If so, it cannot be played back on the
camera.
The [Playback Mode] has been changed.
Set [Playback Mode] to [Normal Play] (64).
Folder/file number displayed as [-]. Picture is black.
Picture edited on computer or taken with different device.
Battery removed immediately after picture taken, or picture taken with low battery.
Use [Format] to delete (41).
86


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