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18. Updates
System updates
If the software needs to be updated, update files can be obtained to update the unit.
The unit must be connected to a network when you perform a system update. (Except when using [Update from
microSD])
Perform system update in an area with good reception without movin
g around.
Perform system update with sufficient battery strength remaining.
During system update, telephone calls, messages, various communication functions and other functions cannot be
used.
Update files cannot be obtained during international roaming, or when outside the sphere of communications.
System update may take a while.
Do not turn off the unit during system update. System update may fail.
During system update, information specific to this unit (e.g. model, manufacturing number etc.) will be sent to the
system update server of Panasonic.
Panasonic will not use the information sent for purposes other than system update.
The unit will restart after a system update.
If a PIN code has been set, this has to be entered in the PIN code input screen displayed during start-up.
Some of the settings may be initialized when a system update is performed. In this case, configure the settings one
more time.
You cannot return to the previous version if a system update is performed.
System update can be carried out with data such as the contact list, pictures, mails, download data, etc. that is
registered in the unit remaining intact. However, data protection may not be possible depending on the condition of the
customer’s terminal (malfunctions, damages, water ingress, etc.). We recommend that you take a backup copy of
necessary data.
However, please note that there is some data such as download data etc. for which backup copies cannot be taken.
If system update fails, the unit may not start up and all functions indicated as [Software update failed.] may be
disabled. Contact the dealer or Panasonic in this case.
[ ] is displayed on the notification panel if system update is required.
1
Open the notifications panel > tap the notification.
2
Follow the guidance on the screen.
When an update is required
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