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Others
Q&A Troubleshooting
Recording
Striping or flicker may appear under lighting such as fluorescent lighting and LED lighting
fixture.
This is characteristic of MOS sensors which serve as the camera’s pickup
sensors. This is not a malfunction.
If you are taking still pictures using the electronic shutter, the striping may be
reduced by setting a slower shutter speed. (→71)
When noticeable flicker or striping is seen under lighting such as a fluorescent
or LED lighting fixture in the motion picture recording mode, you can reduce
the flicker or striping by setting up [Flkr Decrease] (→205) and fixing the
shutter speed. It is possible to select a shutter speed from [1/50], [1/60],
[1/100], or [1/120]. You can set the shutter speed manually in the Creative
Video Mode. (→89)
Cannot record pictures. The shutter will not operate immediately when the shutter button is
pressed.
When [Focus/Release Priority] is set to [FOCUS], the camera will not record until proper focusing is
achieved. (→210)
Recorded pictures look white.
Lens or image sensor is dirty (fingerprints, etc.).
If the lens is dirty turn the camera off and then gently wipe the lens surface with a soft, dry cloth.
When the image sensor gets dirty (→334).
Recorded pictures are too bright/too dark.
AE Lock (→111) is set inappropriately.
Some pictures are taken when I press the shutter button just once.
Drive Mode is set to other than [Single]. (→137)
Bracket recording is set. (→141)
Focus not aligned correctly.
Subject outside of focus range.
[Focus/Release Priority] is set to [RELEASE]. (→210)
[Shutter AF] is set to [OFF]. (→208)
AF Lock (→111) is set inappropriately.
If there are fingerprints or dirt on the lens, the focus may be set to the lens and not the subject.
Recorded pictures are blurred. The stabiliser function ineffective.
Shutter speed is slower in dark locations and the stabiliser function is less effective.
Use a tripod and the self-timer (→140) when using a slower shutter speed.
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