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Depending on the version of the OS, there are two types of user account (local account/
Microsoft account).
Ensure you use the local account user name and password.
At the time of purchase, this camera is set to use a workgroup name of “WORKGROUP”.
If you have changed the workgroup name of the PC, this will not be recognised.
In the [Wi-Fi Setup] menu, [PC Connection], change the workgroup name of the PC to which to
connect. (P298)
Check that the login name and password are correctly typed.
When the clock settings of the PC connected to the camera differs considerably from those of
the camera, the camera cannot be connected to the PC depending on the OS.
Confirm that the [Clock Set]/[World Time] settings of the camera match the time, date, and
time zone settings of the Windows or Mac.
If there are considerable differences, correct them.
Confirm that the login information (login ID/user name/email address/password) is correct.
Is the size of the image too large?
Reduce the image size at [Size] (P279), and then send.
Transmit after dividing the motion picture with [Video Divide] (P253).
It may take longer time to transmit when distance to the wireless access point is far.
Transmit closer to the wireless access point.
File format of the motion picture that can be sent differs depending on the destination. (P277)
In the [Setup] menu, [Reset], reset network settings. (P237)
However, all information set in [Wi-Fi Setup] and [Bluetooth] will also be reset.
(With the exception of [LUMIX CLUB])
When trying to connect to a PC by Wi-Fi, this does not recognise the user name
and password, and connection is not possible.
The PC is not recognised when I use a Wi-Fi connection.
The camera cannot be connected to the PC using the Wi-Fi function.
Images cannot be transmitted to the web service.
It takes time to transmit an image to the web service.
Transmission of the image fails midway.
Some images cannot be transmitted.
I have forgotten the password for the Wi-Fi.
334


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