35
CQ-RDP383N
32
E
N
G
L
I
S
H
34
CQ-RDP383N
31
E
N
G
L
I
S
H
Problem Possible cause/Possible solution
Battery cable is not correctly connected.
aConnect the battery cable to the terminal that is always active.
The radio antenna is not extended enough.
aFull extend the radio antenna.
The ground connection of the radio antenna is not secure enough.
aCheck the ground connection of the mounted base part of the antenna,
and tighten up the screw.
The motor antenna relay control lead is not connected correctly.
aIf there is a motor antenna in the car, connect the motor antenna relay
control lead to the motor antenna lead that is installed in the car correctly.
Station is too far, or signals are too weak.
aSelect other stations of higher signal level.
Too much noise in FM
stereo and monaural
(AM) broadcasts.
Preset station is reset.
Problem Possible cause/Possible solution
¡CD is defective.
¡Mechanical trouble.
aPress [u]. If normal operation is not restored, call the store where you
purchased the unit or the nearest Panasonic Service Centre to ask for
repairs.
Unstable mounting.
aCheck if the machine is properly installed with its rear fixed securely to a
firewall.
Mounting angle is over 30 degrees.
aAdjust mounting angle to less than 30 degrees.
aSome CD-R/RWs can not be played back successfully due to
incompatibility among writing software, a CD recorder (CD-R/RW drive)
and the discs. Refer to instructions for the concerned devices for details.
Disc is dirty.
aClean disc, referring to the section on “Notes on CD/CD Media (CD-ROM,
CD-R, CD-RW)” (
a Page 33).
aSome CD-R/RWs can not be played back successfully due to
incompatibility among writing software, a CD recorder (CD-R/RW drive)
and the discs. Refer to instructions for the concerned devices for details.
A disc that has data other than CD-DA or MP3/WMA type is loaded.
aDiscs that have CD-DA or MP3/WMA type data should be used.
Disc is dirty.
aClean disc, referring to the section on “Notes on CD/CD Media (CD-ROM,
CD-R, CD-RW)” (
a Page 33).
Disc is upside down.
aPlace disc in the correct direction with the label side up.
Disc is in the CD com-
partment but no sound
is made, or disc is
ejected automatically.
Sound skips, bad
sound quality. (e.g.
caused by noise)
Sound skip due to
vibration.
■ Radio
■ CD/MP3/WMA
Disc is not ejected.
Preliminary Steps
Check and take steps as described in the tables below.
If You Suspect Something Wrong
Immediately switch power off.
Disconnect the power cable and check that there is neither smoke
nor heat from the unit before asking for repairs. Never try to repair
the unit yourself because it is dangerous to do so.
Cautions:
¡ Do not use the unit if it malfunctions or
something is wrong.
¡ Do not use the unit in an irregular condition,
for example, without sound, or with smoke or
foul smell, which can cause ignition or elec-
tric shock. Immediately stop using the unit
and call the store where you purchased it.
Problem Possible cause/Possible solution
■ Common
Troubleshooting
Product Service
If the suggestions in the charts do not solve the problem, we recommend that you take it to your nearest authorized
Panasonic Service Center. The product should be serviced only by a qualified technician.
No power.
No sound.
Noise.
Demonstration mode is ON.
aPress [DISP] to cancel the demonstration mode.
A mobile phone is used near the unit.
aKeep the mobile phone away from the unit.
The unit's ground lead is not connected securely.
aCheck the metal areas of the car body (chassis), and connect the ground
lead more securely.
Condensation (dew).
aWait for a while before use.
External Mute lead is not correctly connected.
aConnect the External Mute lead correctly.
Cables are not correctly connected.
aConnect the cables correctly.
Mute is set to ON.
aSet it to OFF.
Fuse is burnt.
a
Call the store where you purchased the unit, or your nearest Panasonic
Service Centre
.
Cables are not correctly connected.
aConnect cables correctly.
Battery cable: Connect the battery cable to the terminal that is always live.
Accessory cable: Connect the accessory cable to your car's ACC source.
Grounding wire: Connect the grounding wire to a metal part of your car.
Car’s ignition switch is not on.
aTurn your car’s ignition switch to ACC or ON.
Audio sound is output
but the display shows
demonstration message.
